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On-Site Help Desk Technician — K-12 IT Support
Job in
Des Moines, Polk County, Iowa, 50319, USA
Listed on 2026-09-09
Listing for:
Sterling
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Sterling Computers Corporation is seeking an On-Site Help Desk Technician to provide Level I/II support at the Des Moines school district. This role serves as the first point of contact for teachers, administrators, staff, and occasionally students/parents, with on-site troubleshooting and limited repairs as needed.
The position requires strong customer service, patience, and the ability to document tickets accurately while maintaining FERPA and IT best practices.
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