Vice President of Technology

Description

You might think printing is a business of the past - but let us help you understand why it is a platform for the future. We dominate our market segment and are highly profitable, enabling us to focus on growing our business in new and unique ways.

At TPI, printing is the visible output of a business powered by data, technology, and people. We have built a strong position serving the casino industry through data-driven marketing and variable-data production. Our next chapter is about building on that success: modernizing our technology infrastructure, applying AI and automation in meaningful ways, and expanding what we can accomplish for our customers.

We are looking for a VP of Technology who wants to help lead that next chapter.

This is an opportunity to do more than manage an IT department. You will shape our technology direction, develop our people, challenge how work gets done, and turn good ideas into measurable business improvements. You will have a seat at the leadership table, direct access to the CEO, and the opportunity to help determine where the business goes next.

TPI is also an employee-owned company through an Employee
Stock
Ownership
Plan (ESOP). That gives this work added meaning: the improvements you lead can strengthen the business and help build long-term value for the employees who own it. You will be leading technology in a company where the people doing the work have a stake in its success.

We use the Entrepreneurial
Operating
System (EOS) to align priorities, strengthen accountability, and turn plans into action. As a member of our executive team, you will help us refine and strengthen how we put that framework to work as the company grows.

We need a leader who can protect what makes TPI successful today - and help us build what will make it even stronger tomorrow.

Our customers depend on us to handle sensitive data accurately and deliver reliably. Secure, resilient technology is essential to that trust. Maintaining it is a nonnegotiable part of this role - but it is not the limit of the role.

Your mandate is to build on that foundation and make technology an increasingly powerful contributor to TPI's productivity, quality, customer service, and growth.

You will lead internal software development, automation, infrastructure, IT operations, technical support, information security, and data governance for TPI's core business. Working closely with Operations and other executive leaders, you will connect these functions into a coordinated technology organization serving all TPI locations.

• A
  clear
  technology
  direction. Develop and execute a practical technology strategy that supports where TPI wants to go. Modernize infrastructure, applications, and workflows while balancing future opportunities with the demands of a business that must perform every day.
• Innovation
  that
  produces
  real
  results. Identify where automation, AI, and better use of data can eliminate manual work, improve accuracy, increase capacity, and strengthen customer service. Help teams move from ideas to implementation, with clear measures of business value.
• Reliable
  operations
  and
  customer
  trust. Set meaningful expectations for system availability, support, recovery, and service. Lead business continuity, tested disaster-recovery plans, and incident response. Own the information security program, including PCI DSS compliance, SOC 2 audit readiness, and applicable gaming-related data requirements. Establish strong standards for the accuracy, integrity, security, and handling of client and patron data.
• A
  stronger
  technology
  team. Develop and mentor director- and manager-level leaders across a geographically diverse organization. Build technical depth, clear accountability, and effective collaboration. Create an environment where people understand the business, bring forward ideas, and take ownership of results.
• Partnership
  across
  the
  business. Work alongside Operations and other leaders to understand where technology helps - and where it gets in the way. Translate business needs into practical solutions and explain technology choices clearly to employees, customers, executive peers, and the Board. Reinforce shared priorities and follow-through through TPI's EOS practices.
• Disciplined
  execution
  and
  investment. Prioritize projects based on business value, risk, capacity, cost, and operational impact. Manage technology budgets, staffing…