Customer Operation Coordinator, AgVenture

Join Vylor—Powering the Future of Agriculture At Vylor, we’re advancing agriculture through breakthrough science—combining elite germplasm, cutting-edge biotech, and next-generation expertise in gene editing and molecular breeding. Our portfolio includes trusted industry brands like Pioneer, Brevant, and Hoegemeyer, delivering performance farmers rely on.

Join us to help scale innovation globally and shape what’s next in crop science.

Ag Venture
- Customer Operation Coordinator Ag Venture  has an opening for Customer Operation Coordinator. This position will be responsible for managing our relationships with our Independent Seed Companies. Monitor supply/demand signals, inventories, and product quality for multiple crops. Develop/coordinate supply and demand models, which may involve combinations of the following: forecasting seed production and utilization, monitoring/making decisions about seed quality/quality testing and available to sell quantities, help with the planning and executing of most efficient logistics plans that meet customer’s needs.

Manage assigned processes from inception through completion and review, ensuring that business needs are met, and risk exposure is minimized. Identify problems, initiate corrective actions, and maintain regular communications with multiple groups inside and outside AgVenture. Develop and implement consistent business process improvements and systems that enhance AgVenture’s ability to develop and execute plans for all product lines. Participate in or lead cross-functional teams and assist various personnel with a wide range of analytical applications to improve the integration of the supply process with the processes of other functions with AgVenture.

What You'll Do:

General Responsibilities Provide high-level customer service on product supply support utilizing a “coaching culture” to an assigned area at Sales Provider level on deadlines, supply information, and product  the main contact on all supply related topics to the ISC in the assigned area. Proactively communicate on supply chain topics and successfully integrate changes with field sales.

Evaluate each POS contact through effective questioning and problem resolution skills to effectively and efficiently resolve issues presented

Promote Business Unit direction, best practices and or initiatives surrounding all aspects of Demand Plan, Supply, Invoice Integrity, Product Placement, Shipping and Returns Actively support teammates to ensure a high-level performance across the entire AgVenture team when requested

Manage product allocations

Guide product moves, cuts/substitutions, and winter production product allocations with the direction of the team Manage product moves at the Point-of-Sale Level, cuts/substitutions, and winter production allocations with the guidance of team Proactively suggest and manage product substitution

Manage/facilitate product swaps within and between Independent Seed Companies Drive “sell the plan” strategy

Drive utilization of new and winter products (monitoring and communicating reports) Order Management Utilize the appropriate systems and reports to assist ISC in locating needed products

Manage in-season orders (e.g. adding products, in field transfers vs plant deliveries)
Manage sales orders for all product lines - analyzing orders to maximize sales

Promote accurate invoices, transfer documentation and data transmissions to keep systems updated

Product logistics & distribution

Be the support contact for product distribution (e.g. shipping targets, collaboration with shipping coordinators)
Manage special sales orders request according to business rules (e.g. probulk, multiple warehouses, direct ships)
Assist in demand planning

Support summer package & treatment activity

Review and check ISC demand plans

Demonstrate implications of ISC demand plans on their product supply

Support system questions

Systems Knowledge/Support Understand the Seed Ware system and assist in supporting questions from the field.

Work with all internal systems including SAP, Managed Supply, SharePoint, Excel, and Pivot tables.

Continue to develop professionally by remaining current with new technologies

What…