Maintenance Supervisor - Vine Street Lofts & Metro Lofts

Maintenance Supervisor – Vine Street Lofts & Metro Lofts

5 days ago Be among the first 25 applicants

If you are passionate about helping others and knowledgeable with facilities repair and maintenance, we have the right opportunity for you! At Sherman, we pride ourselves on hiring resident‑focused and skilled maintenance talent who strive to solve, repair and troubleshoot a wide range of complex and preventative facilities responsibilities. We believe we can offer a challenging, fast‑paced and rewarding experience that is unique to supporting our mission, vision, and values.

This role will equally support two of our affordable properties in downtown Des Moines, Vine Street Lofts (109 units) and Metro Lofts (111 units).

• The schedule for this role will be Monday - Friday, 8 am - 5 pm.
• Some weekend and on‑call rotations will be required. Ask about our on‑call incentive plan!

• Completes general maintenance and upkeep responsibilities including minor plumbing, electrical, HVAC, light carpentry, painting and landscaping.
• Responds to open work orders and resolves resident/tenant requests within 24 hours.
• Prepares and turns vacated apartment units within a 24‑hour period (5 days if not immediate). All vacated apartments must be painted, thoroughly cleaned, carpets shampooed and repairs done in a timely and impeccable manner.
• Assists in scheduling and completing preventive maintenance for buildings and building equipment.
• Hands‑on work of all building repairs, preventive maintenance and general upkeep of the facility with special attention to more involved operations or projects.
• Diagnoses problems, replaces or repairs parts, tests and makes adjustments.
• Uses a variety of hand and power tools, electric meters and material handling equipment in performing duties.
• Walks property at regular intervals (daily) to ensure resident/tenant property rules are being followed and that the property is clean, orderly and in good maintenance condition.
• Works on the last day and first day of each month until responsibilities completed; some overtime may be required.
• Responsible for purchasing supplies by maintaining stock and being the main point of contact for outside vendors and taking bids for special projects or extensive maintenance.
• Maintains customer service and excellent relations with residents, tenants, vendors and other external or internal organizations.
• Works as a team player and interacts with all internal and external customers in a friendly, efficient manner.
• Keeps management informed at all times in the areas of property conditions, resident/tenant complaints, and suggestions for improvement of property performance.
• Regularly coordinates unit inspections in partnership with management.
• Reviews turnover schedule regularly with the management team.
• Reports resident/tenant lease and policy violations to management.
• Other tasks & duties as assigned based on business need; evening and weekend on‑call rotations required.
• Produces required volume of work by planning, organizing, and prioritizing work duties.
• Works on the designated schedule and adheres to Sherman Associates attendance policy, grooming and appearance standards, general work rules and all policies/procedures.
• Maintains a clean and safe work environment and follows all safety and emergency procedures.
• Attends all required meetings and training sessions, including travel to corporate headquarters as needed.
• Assists in maintaining sufficient maintenance supply stock.
• Assists in contracting all outside vendors and taking bids for special projects or extensive maintenance.
• Obtains approvals for expenditures and maintains budgets.
• Maintains exterior grounds and interior common areas in quality, presentable condition.

• As applicable, supervises, coaches, directs, trains and evaluates staff; prepares and conducts employee reviews and completes timecard approvals.
• Supervises on‑site maintenance and groundskeeping staff, if utilized at assigned properties; develops specifications and continually evaluates service needs and performance in all areas of maintenance and management.
• Forecasts and…