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Operations Manager General Management

SLA-Driven Call Center Operations Manager

Job in Des Moines, Polk County, Iowa, 50319, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-02-24
Job specializations:
  • Management
    Operations Manager, General Management
Salary/Wage Range or Industry Benchmark: 111400 - 150000 USD Yearly USD 111400.00 150000.00 YEAR
Job Description & How to Apply Below
A leading consulting firm located in Des Moines, Iowa is looking for a Call Center Operations Manager. This role involves managing day-to-day operations, ensuring compliance with federal standards, and improving productivity through staff training and performance monitoring. Candidates should possess a bachelor’s degree and 7-10 years of management experience, preferably in a call center environment. The position offers a competitive salary ranging from $111,400 to $150,000 based on qualifications and experience.
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