General Manager - DSM

General Manager

This position is responsible for compliance of all aspects of Allegiant Air and regulatory agency policies within the day-to-day operation of the station. This position also leads the base management team for Flight Ops, Inflight, and Maintenance to ensure:
On-Time Performance, teamwork, and continuous improvement.

Visa Sponsorship Available:
No

Minimum Requirements:

Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.

Education:

High School Diploma/GED

Education Details:
Bachelor's degree preferred.

Certification:
No

Years of

Experience:

Minimum of three (3) years of airline operations experience, including two (2) years of management experience preferred. Minimum of two (2) years managing cross-functional operations preferred.

• Demonstrated experience of leading managers.

• Must be able to assess emergency situations in a timely manner, exercising good judgment, flexibility, and ability to respond calmly and effectively. Due to these requirements, General Manager must reside within 60 minutes of assigned airport location.

• Ability to work in a sometimes stressful environment.

• Highly organized with multi-tasking abilities.

• Team approach and positive attitude.

• Must be willing to work a flexible schedule including nights, weekends and holidays.

• Well-developed planning and organizational skills are required.

• Must be committed to the importance of serving the customer and have excellent customer service focus.

• Must be at least 24 years of age and possess a valid driver's license.

• Able to attend required training.

• High level of proficiency in Microsoft Office software.

• The General Manager is required to obtain GSC certification.

• Must be able to travel a minimum of twice yearly and as needed to address operational concerns with cities the base flies to.

Preferred Requirements:

• Provision of personal information to the state may be required as part of the liquor license requirements for the company.

Job Duties:

• Establish and maintain safety compliance of aircraft, customers, facilities and employee working environments.

• Address issues and provide corrective action as required.

• Ensure compliance with all Federal directives and security requirements.

• Audit to ensure quality assurance.

• Coordinate all rooming and parking needs for Flight Operations, In-flights, and Maintenance personnel for their accommodations during the portion of the year when the station operates as a Base.

• Lead the base management team, developing an environment that promotes On-Time Performance, teamwork, collaboration, and encourages continuous process improvement.

• Evaluate the performance of the base management team to include Inflight, Flight Ops, and Maintenance Managers as it relates to teamwork, On-Time Performance, and overall station support.

• Provide feedback to the team's direct supervisors.

• Analyze performance against critical measures and develop and effectively implement solutions to achieve performance objectives for the entire base.

• Ensure compliance for controlling of station expenses/cost and maintain an effective cost control program.

• Establish airport and local community relations as liaison with airport city officials, FAA, TSA, OSHA, police, fire departments and other groups wanting to experience the airport environment or hold a community event involving the airline and the airport.

• Coordinate airline service provider functions and oversee performance for local contracts providing service to Allegiant Air, i.e., fueling, skycap, security, catering, cleaning and ground handling.

• Evaluate performance and ensure effective development and implementation of appropriate measures and corrective action as required.

• Ensure compliance of all procedures as outlined in our company manuals and monitor for current revisions and availability.

• Ensure an acceptable level of customer service and baggage handling.

• Monitor and verify quality control.

• Ensure establishment of effective and cost efficient work schedules for station employees including an irregular operations…