District Manager, Management

District Manager

We are looking for an experienced, energetic, and people-focused District Manager to oversee the operations and performance of ACE Hardware stores within our market.

This is a high-impact leadership role for someone who knows retail, understands what it takes to run great stores, and enjoys developing people. The District Manager will be responsible for driving sales, profitability, operational excellence, customer service, and team engagement across the district.

The ideal candidate is a hands‑on leader who can set clear expectations, coach store leaders, identify opportunities, and create a culture where teams are motivated to perform at their best. You understand that successful stores are built by successful teams. You have the energy to be in the field, the business sense to understand the numbers, and the leadership skills to turn strategy into results.

Most importantly, you believe that great customer experiences start with great employees and great leaders.

• Paid time off including vacation and holidays.
• Paid Volunteer Time Off.
• Medical, Dental, Vision and Short-Term Disability available.
• Company Paid Long-Term Disability and Life Insurance.
• Employee Assistance Plan.
• 401k Plan with a company match.
• Ongoing training and development.
• Reward and Recognition Program.
• A family-friendly, flexible work environment.

• Oversee the day-to-day operations and performance of multiple locations.

• Ensure stores consistently meet company standards for customer service, merchandising, inventory management, safety, and operational execution.
• Conduct regular store visits and operational reviews to identify opportunities, address challenges, and ensure accountability.
• Ensure stores are properly staffed, organized, maintained, and prepared to serve customers.
• Implement company policies, procedures, programs, and initiatives across all assigned locations.
• Partner with Store Managers and/or Assistant Managers to develop and execute action plans for underperforming areas.

• Drive sales growth and profitability across the region.
• Monitor key performance indicators, including sales, gross margin, labor costs, inventory, shrink, expenses, and customer satisfaction.
• Analyze store level financial results and develop strategies to improve performance.
• Establish performance expectations and hold Store Managers and/or Assistant Managers accountable for achieving financial and operational goals.
• Identify opportunities for increased sales through merchandising, promotions, commercial sales, seasonal programs, and local market initiatives.

• Lead, coach, mentor, and develop Store Managers and/or Assistant Managers and other key leaders.
• Build a culture of accountability, teamwork, customer service, and continuous improvement.
• Identify high potential employees and support succession planning and career development.
• Assist with recruiting, interviewing, hiring, onboarding, and retention of key management personnel.
• Ensure managers effectively communicate expectations and provide consistent coaching and feedback to their teams.
• Promote employee engagement and a positive workplace culture throughout the region.

• Champion a customer first culture across all stores.
• Ensure customers receive knowledgeable, friendly, and efficient service.
• Monitor customer feedback and develop strategies to address recurring issues.
• Ensure stores maintain strong relationships with local customers, contractors, tradespeople, and community organizations.

• Oversee inventory accuracy, replenishment, product availability, and inventory productivity.
• Ensur…