Assistant Manager II - NQ

What You'll DoWe’re looking for an Assistant Manager II to join our Non-Qualified (NQ) team! In this role, you’ll assist in leading Client Service operations members in the NQ department.

Strategize and organize daily work and workflows to ensure services are prompt, efficient, cost effective, and in alignment with department goals.

Responsible for managing production, staff, workflow, partnering with Managers on financials/forecasting activities, coaching, and salary and performance decisions.

Strategic leadership involves employee coaching, performance management, salary administration, and supporting training and development.

Ownership and oversight of daily operations of complex and/or multiple capabilities.

Accountable and responsible for ensuring the service is in line with strategic, operational, and financial objectives.

Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years!

Who You Are Bachelor's degree or equivalent experience required (4+ years of business-related work experience or equivalent required).Basic knowledge of document-related processes, standards, and supporting equipment/software is desired.

Provide timely, courteous, and exceptional service to customers while balancing quality and cost effectiveness.

Demonstrated commitment to operating with a high degree of integrity and professionalism in accordance with applicable laws and regulations, the Company's Corporate Code of Ethics, Employee Handbook, compliance and operational policies and procedures, and other company policies; actively collaborates and builds positive working relationships across the organization.

Strong oral and written communication, interpersonal, organizational, leadership, analytical, problem-solving, decision-making, business acumen, and supervisory skills required.

Change management and time management skills required.

Salary Range Information Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Salary Range (Non-Exempt expressed as hourly; Exempt expressed as yearly)$69300 - $132000 / year Salary Details The following levels and locations are examples of market-specific salary ranges across different job levels and geographies. Candidates will be evaluated to determine the appropriate job level based on their skills and experience.

Wichita, KSAssociate, Client Service Manager: $69,300 - $81,900/yr Client Service Manager: $84,600 - $99,000/yrDes Moines, IAAssociate, Client Service Manager: $73,150 - $86,450/yr Client Service Manager: $89,300 - $104,500/yr Charlotte, NCAssociate, Client Service Manager: $77,000 - $91,000/yr Client Service Manager: $94,000 - $110,000/yr Chicago, IL / Minneapolis, MNAssociate, Client Service Manager: $84,700 - $100,100/yr Client Service Manager: $103,400 - $121,000/yrLos Angeles, CA / New York City, NY Associate, Client Service Manager: $92,400 - $109,200/yr Client Service Manager: $112,800 - $132,000/yrTime Off Program Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from…