Head of Member Experience & Payor Communications
Job in
Des Moines, Polk County, Iowa, 50319, USA
Listed on 2026-08-21
Listing for:
CVS Health
Full Time
position Listed on 2026-08-21
Job specializations:
-
Marketing / Advertising / PR
Marketing Communications, Brand Ambassadors & Brand Management, PR / Communications
Job Description & How to Apply Below
CVS Health is seeking a Lead Director, Member Experience to shape the experience strategy and portfolio presentation for payor-focused products, with emphasis on member-facing communications as a core part of the end-to-end experience. The role ensures cohesive design, messaging and execution across the portfolio, collaborating with product, design, marketing and communications teams.
The position may be remote or hybrid anywhere in the US, depending on location and hub access.
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