Nurse Manager- MedSurg

Employment Type: Full time Shift: Day Shift Description:

Provide direct patient care and coordinates nursing activities to facilitate safe, quality patient care at the unit/department level. Acts as a role model and change agent by initiating and accepting changes for improved patient care and cost reductions. Maintains active communication and collaborates with physicians, staff and other managers to meet specialty, departmental and organizational goals. Under the direction of the Director, may assist with other management responsibilities including budget management, planning, increased throughput and patient care management.

It is the obligation of each employee of Mercy Medical Center to abide by and promote the mission and core values of the Spirit of Mercy.

It is the obligation of each employee of Mercy Medical Center to comply with Mercy’s mission, values, standards of conduct, policies, procedures and related practices.

Security Access:
High “Incumbent has access to restricted or confidential patient information and must comply with the terms of the Mercy Medical Center Security Policies as it applies to their job role.”

• With other managers, participates in the development, implementation and periodical reviews of all policies and procedures that guide and support the assigned services. These include, but are not limited to The Joint Commission requirements, federal and state regulations, regulatory standards, etc.
• Provides support to staff to ensure patients of a positive care experience. Assists with the resolution of patient/family complaints. Escalates issues appropriately to the director or administrative representative.
• Participates in developing and maintaining departmental staffing plan for all areas supervised, detailing appropriate employee classifications and qualifications consistent with the department’s operational plan, projected volumes, patient/acuity and other relevant indicators. Collaborates on a daily basis with other managers to ensure adequate staffing for all areas.
• Supervises assigned staff. Provides and/or coordinates necessary education, orientation and support to the team.
• Provides input in the development of annual operating and capital budgets, monitors and analyzes performance and productivity and implements necessary corrective plans. Utilizes budget information in management decision-making.
• Provides front-line leadership as a resource, mentor, and role model in delivering patient care using a team approach
• Coordinates equipment and supply needs to ensure availability as necessary.
• Attends department meetings, management meetings and others as assigned. Conducts regular staff meetings/huddles.
• Monitors safety compliance and contributes to fostering a culture of safety at the unit level.
• Forms effective work team through communication, team-building skills, coaching and counseling techniques, mentoring, delegation, decisiveness and integrity.
• Supports and participates in departmental performance improvement and quality activities.
• May assist with additional management duties as assigned by the unit/department director, including, but not limited to:
  Interviewing and hiring of personnel, scheduling of staff, utilization of special pay practices, timekeeping, and maintaining personnel records.
• Provide staff performance feedback including annual reviews and discipline as needed.
• Maintains high level clinical competence to assess patient needs, plan patient care, implement appropriate interventions, and evaluate the effectiveness of patient care delivered to defined patient population.
• Provides orientation/education for staff, students and other…