Case Management Supervisor - IA​/MO​/KS

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Full-Time 40 Des Moines, IA, US

Are you a passionate RN leader who enjoys coaching, mentoring, and helping others succeed? Do you thrive in a collaborative environment where your leadership can positively impact both patients and healthcare professionals?

At OHARA, LLC
, we’re looking for an experienced Case Manager Supervisor (RN) to lead and support a talented team of nurse case managers who are dedicated to helping injured individuals achieve the best possible outcomes. This is an opportunity to combine your clinical expertise with your passion for leadership while playing a key role in shaping a high-performing, patient-centered team.

If you’re energized by developing people, improving processes, and making a meaningful difference every day, we’d love to meet you.

At OHARA, you’ll be more than a supervisor. You’ll be a mentor, coach, and trusted leader who helps our team grow professionally while maintaining the highest standards of care and service.

We believe our people are our greatest asset, and we’re committed to creating an environment where employees feel supported, valued, and empowered to do their best work.

• Guide the onboarding, training, mentorship, and ongoing development of nurse case managers.
• Foster a positive, collaborative culture built on accountability, respect, and continuous learning.
• Coach employees through performance management, professional development, and recognition opportunities.
• Conduct performance evaluations and support career growth initiatives.

• Monitor caseloads, productivity, and workflow distribution to support operational success.
• Perform case audits and quality reviews, providing constructive feedback and recommendations.
• Serve as a clinical and operational resource for staff members.
• Partner with leadership to ensure compliance with URAC standards and regulatory requirements.
• Identify opportunities to improve workflows, enhance efficiency, and elevate service quality.
• Track key performance indicators (KPIs), productivity metrics, and quality outcomes.
• Apply critical thinking and problem-solving skills to address challenges and support business objectives.
• Participate in strategic planning and organizational initiatives that shape the future of our case management services.

• Assist with recruiting, interviewing, workforce planning, and employee retention efforts.
• Participate in customer relations, business development, and marketing initiatives as needed.
• Travel up to 25% to support operations and team needs.

• 3 to 5 years of Workers' Compensation Case Management experience or related experience required
• Prior supervisory, leadership, or people-management experience preferred
• Strong leadership, coaching, and team development skills
• Excellent verbal and written communication abilities
• Outstanding interpersonal and relationship-building skills
• Proficiency with Microsoft Office applications and database systems
• Sound clinical judgment, critical thinking, and decision-making capabilities

• Current Registered Nurse (RN) license
• Current CCM (Certified Case Manager) credential or another URAC-approved certification, or the ability to obtain certification within three years of employment
• Valid driver's license with an acceptable driving record

• We offer a competitive wage and benefits package including medical, dental and vision coverage, paid holidays, PTO, and 401K. In addition, a vehicle stipend will be provided.

At OHARA, LLC, we believe in an inclusive work environment, where employees are welcomed, valued, respected, and heard to ensure that individuals bring their best selves to work. OHARA, LLC provides equal opportunities to all qualified candidates without regard to race, color, religion, sexual orientation, gender identity or expression, age, disability status, veteran status, national origin, or any other status protected under federal, state or local law.