Nurse Senior PCM Complex Care Specialist

Embedded within the Acute Care Management team, this role provides sustained attention, advanced care coordination, and accountability for complex inpatient populations, partnering closely with care teams and leadership to remove barriers to progression, support timely discharge planning, and improve patient outcomes.

While the role does not assume ownership of outpatient settings or teams, it is accountable for ensuring intentional coordination, connection, and effective handoff to appropriate outpatient, post‑acute, and population‑based resources as part of transitions of care.

Adheres toMercy

One’sperformance expectations and upholds the Mission, Vision, and Values of Mercy One.

RN III – senior:
Practice is guided by nursing process & policy / procedure / standards. Maintains focused area of expertise for care / program & / or provides interventions or knowledge within niche areas of care / program;
Advances professional / shared governance, collaborates inter & intra-professionally, delegates to others to advance care, assumes an expanded role & increased responsibility;
Able to lead a small team;
Serve as a unit / service / program nursing practice mentor & identify learning need of others.

Our Trinity Health Culture:
Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.

Professional Nursing Practice:
Acts independently & appropriately within license, scope of knowledge & experience in practice area;
Continues to evolve with best evidence discoveries;
Provides leadership & retains accountability for delegation, choices, decisions & outcomes;
Collaborates with key stakeholders & contributes to quality & improvement practices & outcomes;
Exhibits willingness to take on new & additional responsibilities;
Embraces new ideas & cultural differences while managing competing priorities.

Professional Nursing Process (ANA):
Knows, understands, incorporates & demonstrates (document, teach, coordinate, advocate) standard elements of professional practice:
Assess, Diagnose, Outcomes Identification / Solutions, Plan, Implement, Evaluate.

Professional Development:
Participates in own professional development by maintaining required competencies, licenses & certifications, identifying learning needs & seeking appropriate assistance or educational offerings;
Supports the learning & development of others (e.g., staff, formal learners, patients, families, community).

Compassion, Communication & Stewardship:
Incorporates caring process (Caritas), advocacy & appropriate resource utilization as an essential component of nursing practice through concrete acts, interpersonal relationships & effective & respectful written, verbal & nonverbal communications.

Environment of Care:
Practices in an environmentally safe, professional manner; monitors & initiates corrections or evidence‑based practices, including those for equipment & material resources;
Promotes optimum physical &psychological behaviors;
Influences effective, judicious & financially responsible use of resources.

Maintains a Working Knowledge of applicable federal, state & local laws/regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

Leads…