Quality Specialist - On Site Des Moines, IA

Quality Specialist - On Site Des Moines, IA

The Quality Specialist provides operational support for the Quality Management System, supporting compliance with ISO 17025 and other applicable standards through documentation control, audit readiness, record management, and routine quality assurance activities.

Responsibilities include:

• Understanding and following Quality System documents relevant to responsibilities, e.g., Quality Manual, SOPs, and Methods.
• Acting as a resource for laboratory personnel for correct application and interpretation of internal quality documents relevant to their assigned tasks.
• Helping prepare, revise, and maintain controlled documents, including SOPs, work instructions, forms, and templates.
• Maintaining training matrix records, following up on overdue training requirements, and supporting onboarding by preparing training materials for new technicians.
• Helping collect and compile local quality metrics on a monthly basis.
• Assisting in managing proficiency testing orders, monitoring completion status and submission, and assisting with proficiency testing outlier investigations.
• Reviewing routine quality records for completeness, accuracy, and compliance.
• Supporting preparation and characterization of control materials and maintaining associated data.
• Helping maintain calibration schedules, coordinate calibration and maintenance service visits, and ensuring equipment records and verification logs are complete and current.
• Assisting with non-conformance investigations, performing root cause analysis, and developing, implementing, and verifying corrective actions. Conducting effectiveness checks, supporting retesting investigations, monitoring complaint and nonconformance resolution, and escalating systemic quality risks.
• Assisting with preparation for internal, external, and accreditation audits by gathering records and supporting documentation. Supporting the tracking and closure of audit-related action items.
• Maintaining supplier and subcontractor records and supporting qualification and monitoring activities.
• Maintaining a perpetual state of readiness and willingness to respond to the queries and needs of clients, staff, and co-workers.
• Maintaining a cooperative working relationship with lab operations to ensure daily, weekly, monthly quality tasks are completed and reviewed in a timely manner.
• Maintaining cooperative working relationships with all company employees. Communicating orally and in writing to co-workers. This includes "intra" and "inter" departmental employees.
• Promoting the company image through the exercising of sound and ethical business practices as related to the public and our customers.
• Requires occasional domestic travel (up to 5-10%) to other Eurofins sites.
• Other duties as assigned.

Qualifications:

Education/Experience (BMQ):

• Bachelor's degree in Chemistry, Food Science or related scientific field
• Minimum 1-3 years of experience in quality assurance or a laboratory role.
• Intermediate to expert MS Office Suite skills

Additional Preferences:

• Prior experience working with a variety of regulatory guidelines (ISO) and QC/QA p & GxP programs.

Other Skills:

• Excellent interpersonal and communication skills.
• Strong organizational skills with exceptional attention to detail.
• Self-motivated and action-oriented, with the ability to manage multiple priorities in a fast-paced environment
• Strong problem-solving and critical-thinking skills.
• Demonstrable attention to detail.
• Knowledge of chemistry techniques an advantage
• Understanding of basic statistics
• Excellent written and verbal English communication skills

What we Offer:

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer. Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.