PARTS Counterperson - Des Moines

Position: PARTS COUNTERPERSON - Des Moines
# PARTS COUNTERPERSON - Des Moines## Overview Level Experienced Position  Type Full Time Job Shift Day Shift Education Level None Travel  Percentage None## Description
** PERFORMANCE EXPECTATIONS:
*
* A. Project a positive, helpful and professional attitude toward our customer. Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials and ensure that the customer is exposed to the full product line.

B. Pull purchased parts from stock. If the part is not in stock, determine availability and submit an emergency order if requested by the customer.

C. Meet and greet customers immediately upon arrival.

D. Answer incoming customer phone calls promptly and politely.

E. Promote additional sales to customers by suggesting additional parts or services related to current purchase. Also mention any specials currently being offered through the dealership.

F. Participate in any Company sponsored training deemed necessary by management. Keep current on new products and product updates.

G. Will be expected to learn skills of other interacting positions within the department in order to fully understand all aspects of parts department.## Qualifications
** ESSENTIAL QUALIFICATIONS FOR JOB:
*
* A. Must be capable of lifting up to 50 pounds.

B. Must have excellent reading skills and legible handwriting.

C. Must have excellent communication skills.

D. Must have valid operator's license and good driving record.
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