Seating Coordinator Casey's Center

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Under the direction of the Director of Partnerships, the Premium Seating Coordinator is responsible for supporting the premium seating team through the sales and activation process by assisting in the execution of premium seating ticket distribution, coordinating premium seating client event day and marketing communications, assisting in the day-of-event premium seating experience, selling premium seating, and helping to maintain and grow client relationships to help achieve department revenue goals for OVG at the Casey’s Center.

This role pays an hourly rate of $17.00-$20.00 and is commission eligible.

• Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

The Iowa Events Center is the state’s premier arena and convention center, located in downtown Des Moines.
Casey’s Center is the 17,000-seat arena anchoring the campus, consistently ranking in the top 100 concert facility rankings by Pollstar Magazine. Casey’s Center has hosted college basketball games featuring all four Division I basketball programs in the state as well as hosted the Iowa High School State Wrestling and Girls and Boys Basketball Tournaments each year. Three professional sports teams also call the arena home, including the NBA G-League’s Iowa Wolves, the AHL’s Iowa Wild, and the IFL’s Iowa Barnstormers.

• Support the Premium Seating and Partnerships team in all premium seating aspects from sales to activation and fulfillment.
• Responsible for conducting cold outreach to secure premium seating revenue from new prospects and returning customers to sell open inventory.
• Act as the ticketing system liaison for the partnerships and premium seating department.
• Service premium customers through various means, including direct contact, newsletters, networking gatherings, etc.
• Coordinate the premium seating email newsletter database, distribution list, and content.
• Assist in the creation and development of premium seating sales presentation materials.
• Assist premium seating event day staff and box office staff as it relates to premium seating.
• Prepare premium seating reports for meetings with tenant teams and other internal stakeholders.
• Update and relay premium seating-related event and ticketing information to each department.
• Track premium seating attendance across event types and analyze opportunities.
• Plan for upcoming renewal cycles, gifts, and special events for PS clientele.
• Communicate well across all areas of the company, including marketing, finance, box office, and operations.
• Assist in collection of accounts payable/receivable and…