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Guest Sales and Service Consultant

Job in Des Moines, Polk County, Iowa, 50319, USA
Listing for: Heights Wellness Retreat
Full Time, Part Time position
Listed on 2026-09-13
Job specializations:
  • Sales
    Inside Sales, Retail Sales, Sales Associate/Assistant
Salary/Wage Range or Industry Benchmark: 42000 - 52000 USD Yearly USD 42000.00 52000.00 YEAR
Job Description & How to Apply Below

Benefits:

  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Health insurance
  • Training & development
  • Wellness resources
  • Opportunity for advancement
  • Tuition assistance
Front Desk Sales Consultant (This Is a Sales Role - Read Before Applying)

Massage Heights Ingersoll is hiring a Front Desk Sales Consultant
.

This is not a receptionist role. If you don’t like selling, this will not be a good fit.

We are looking for someone who is comfortable guiding conversations, handling objections, and closing memberships - both on the phone and in person.

The Reality of the Role (No Sugarcoating:)
  • You will be expected to sell memberships
  • You will be measured on conversion rates
  • You will receive coaching and feedback
  • This is a performance-based role, not an admin position

If that excites you, keep reading.

If that makes you uncomfortable, please do not apply.

Compensation:
  • Starting pay: $15/hour
  • $20 commission per membership sold
  • Hourly increases based on performance:
    • 18% conversion - $16/hour
    • 25%+ conversion - $17/hour
  • Strong performers earn $45k-50k+
  • Free massage every month
Schedule:
  • 20-40 hours per week available
  • Full-time and part-time options
  • Evenings and weekends required
  • Shifts fall within:
    • Mon-Fri: 9am-9pm
    • Sat: 9am-7pm
    • Sun: 10am-6pm
What You’ll Be Doing:
  • Handling warm inbound inquiries (no cold calls)
  • Explaining services and memberships clearly and confidently
  • Guiding guests toward consistent care
  • Closing memberships and tracking results
  • Answering phones with confidence and energy
  • Following sales processes and conversion metrics
Who is a good fit:

This role is a strong fit if you have experience in:

  • Restaurant or hospitality service (servers do very well here)
  • Retail or membership sales
  • Guest-facing roles where persuasion matters

You should be comfortable:

  • Talking on the phone
  • Asking for the sale
  • Being coached
  • Being accountable to numbers
Who will NOT be a good fit:
  • Someone looking for a quiet front desk job
  • Someone who dislikes sales or performance metrics
  • Someone who wants admin-only responsibilities
  • Someone uncomfortable with feedback or coaching
Perks & Benefits:
  • Paid training
  • Employee discounts
  • Complimentary monthly massage
  • Opportunity to grow within a broader wellness business ecosystem
Final Note

We are not looking for 'everyone'.

We are looking for someone who wants to perform, grow, and be rewarded for results.

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