HVAC Field Service Technician

Who is Rensa Filtration?

Rensa Filtration is a family of companies dedicated to air filtration. By investing in innovation and the people who drive it, we manufacture, market, and distribute best-in-class solutions in the United States and Canada that keep environments safe and industries thriving.

• We improve the environment - making indoor and outdoor environments cleaner by eliminating process contaminants through superior products and media.
• We drive innovation in air filtration – by investing in the people and companies that develop the solutions that today's world demands – to bring those innovative products to market so that our customers can bring maximum value and safety to the facilities and businesses they serve.

As a Field Service Technician I at The Filter Shop in Des Moines, Iowa, you will be responsible for providing basic on-site service and support to customers. This role is an entry-level position that assists in the installation of filters in commercial and industrial HVAC systems, both indoors and outdoors – including rooftops. The Technician I is expected to follow established procedures, demonstrate a commitment to safety and customer satisfaction, and develop foundational technical skills to advance within the field service career ladder.

• Assist in the installation of filters at customer sites according to standard procedures.
• Document service activities, including work performed, parts used, and customer interactions.
• Maintain tools, equipment, and service vehicles in clean and working condition.
• Follow safety protocols and company policies during all service activities.
• Communicate effectively with customers and team members to ensure service quality.
• Escalate complex issues to senior technicians or supervisors for resolution.
• Participate in training programs to build technical knowledge and service skills.
• Support inventory management by tracking parts usage and reporting shortages.
• Other Accountabilities as Assigned

• High school diploma or equivalent required.
• Valid driver's license and ability to travel to customer sites.
• Strong attention to detail and willingness to learn.
• Good communication and interpersonal skills.
• Ability to lift and carry equipment up to 50lbs and work in various environments and conditions.

• Paid Time Off
• Health
• Dental
• Vison
• Health Savings Account
• Basic Life / Voluntary Life & AD&D
• Short/Long-Term Disability / Buy-Up Short/Long-Term Disability
• Critical Illness Insurance
• Hospital Indemnity Insurance
• Cancer Insurance
• Employee Assistant Program