Service Technician

Summary

Job title:

Service Technician

Job

Department:
Delaware-Electric Shop - 3E

Location:

null-null

Summary:

3E is hiring an experienced Electrical Apparatus Service Technician to perform field service, troubleshooting, repair, and preventative maintenance on motors, transformers, and industrial electrical equipment. This role supports commercial and industrial customers and requires strong diagnostic skills, safety awareness, and customer service experience.

Reports to:

Service Manager

• Knowledge of electrical apparatus repair and maintenance
• Ability to work independently in a field service environment
• Strong troubleshooting and problem-solving skills
• Customer-focused with strong communication skills
• Valid driver’s license and insurable driving record
• Safety-conscious, reliable, and self-motivated
• Proficient in reading and speaking English
• Basic computer and mobile device skills

• 2-year electrical, technical, or related degree.
• At least 2 years' experience as a technician
• Clean driving record

Shop floor environment and outdoor conditions including sometimes extreme hot/cold temperatures. Occasionally may lift heavy objects in awkward positions. May work in confined spaces.

Supervisory Responsibilities:

No

• Field service, inspection, testing, repair, and maintenance of motors and electrical apparatus
• Troubleshoot electrical systems using schematics, prints, and diagnostic tools
• Perform transformer maintenance and repair
• Execute preventative and predictive maintenance programs
• Conduct vibration analysis and assist with balancing and alignment
• Diagnose equipment failures using multimeters and other testing equipment
• Order repair and maintenance parts and coordinate with internal teams
• Maintain service vehicle and branch parts inventory
• Support customers and fellow technicians with troubleshooting
• Complete service documentation and customer paperwork
• Work closely with service, sales, and billing teams
• Deliver professional, customer-focused field service

CED is an Equal Opportunity Employer
- Disability | Veteran

Benefits available for this position are:

• Insurance
  - Medical, Dental, Vision Care for full-time positions
• Disability Insurance
• Life Insurance
• 401(k)
• Paid Sick Leave
• Paid Holidays
• Paid Vacation
• Health Savings Account (HSA) and matching
• Dependent Care Flexible Spending Account (FSA)
• Teledoc
• Paid Pregnancy & New Parent Leave