Case Manager - Project
Listed on 2026-07-01
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Social Work
Human Services/ Social Work, Community Health, Community Support Services, Public Health
Housing Case Manager
Are you looking for an opportunity to do amazing work helping others? You've come to the right place. Let's make a difference!
Primary Health Care (PHC) was founded in 1981 by Dr. Bery Engebretsen in Des Moines, IA. Our mission has remained unchanged since that time, to provide healthcare and supportive services to all, regardless of insurance, immigration status, or ability to pay.
Based on the needs of the communities we serve, PHC offers a spectrum of medical and dental services including family practice, behavioral health, HIV care and services, and pharmacy. PHC's Homeless Support Services is the entry point for serving people experiencing homelessness in Polk County. Enabling services are available to help patients with benefits enrollment, case management, transportation, translation, and patient education.
We currently have locations in Ames, Des Moines, & Marshalltown.
As a Housing Case Manager, you will be responsible for assisting The Project of Primary Health Care clients with housing needs. Develops and maintains relationships with landlords to secure housing units for people needing a place of residence. Provides ongoing support by serving as the liaison between landlords and clients. Assists in management of financial assistance received from Housing Opportunities for People Living with AIDS (HOPWA) and Ryan White housing supportive services.
Assists in grant activities associated with housing support grants, such as annual RFA/RFP's, CAPER and grant narratives that demonstrate continued need for housing services. Identifies opportunities to build capacity for affordable housing options.
What's Great About this Position?
- A flexible and great team work environment.
- Earn 4 weeks of PTO throughout your first year of employment and enjoy paid holidays as well.
- Continue to develop your skills and grow your career through PHC's training opportunities including: PHC University, Emerging Leaders.
What You Will Do
Qualifications You Need to Bring
Required:
- Bachelor's degree in human services field or equivalent combination of education experience.
- Minimum of 2 years of experience working with clients who need assistance relating to homelessness, housing, and/or advocacy for underserved populations.
- Excellent customer service skills.
- Effective written and verbal communication skills.
- Proficiency using Microsoft Office applications including Excel and other database applications.
- Problem solving and critical thinking skills.
- Ability to multi-task.
- Demonstrates professionalism with ability to maintain composure in all situations and show empathy.
- Licenses &
Certifications:
Current Mandatory Reporter Training:
Child and Dependent Adult Abuse recognized by the Iowa Department of Public Health;
Active Chauffer's license from Iowa Department of Transportation. Both must be obtained within introductory period if not current.
Preferred:
- Master's degree in human services field.
- Community Health Center experience.
- Experience in housing related occupation.
- Continuing education in housing and homelessness.
- Bilingual in English and Spanish.
- Knowledge of rental assistance and housing programs.
- Knowledge of Ryan White and HIV/AIDS.
- Working knowledge of local community…
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