Case Manager - Project

Are you looking for an opportunity to do amazing work helping others? You've come to the right place. Let's make a difference!

Primary Health Care (PHC) was founded in 1981 by Dr. Bery Engebretsen in Des Moines, IA. Our mission has remained unchanged since that time, to provide healthcare and supportive services to all, regardless of insurance, immigration status, or ability to pay.

Based on the needs of the communities we serve, PHC offers a spectrum of medical and dental services including family practice, behavioral health, HIV care and services, and pharmacy. PHC’s Homeless Support Services is the entry point for serving people experiencing homelessness in Polk County. Enabling services are available to help patients with benefits enrollment, case management, transportation, translation, and patient education.

We currently have locations in Ames, Des Moines, and Marshalltown.

As a Housing Case Manager, you will be responsible for assisting the Project of Primary Health Care clients with housing needs. Develop and maintain relationships with landlords to secure housing units for people needing a place of residence. Provide ongoing support by serving as the liaison between landlords and clients. Assist in management of financial assistance received from Housing Opportunities for People Living with AIDS (HOPWA) and Ryan White housing supportive services.

Assist in grant activities associated with housing support grants, such as annual RFA/RFPs, CAPER and grant narratives that demonstrate continued need for housing services. Identify opportunities to build capacity for affordable housing options.

• Assist clients with finding and maintaining appropriate housing options.
• Develop and maintain open communication with community partners, landlords, neighborhood groups, and other organizations to build capacity for affordable housing options, coordinate services and provide education about PHC services.
• Manage a housing assistance budget according to grant guidelines.
• Monitor and document client contacts, housing goals, progress, and significant occurrences, according to grant guidelines and PHC policies and procedures.
• Collect, record, and report data related to housing clients.
• Facilitate coordination with other PHC services, including medical, dental, mental health and substance abuse, as well as referrals for services with external agencies, including emergency and crisis services.
• Educate PHC staff about program focus, landlord/tenant issues, housing barriers, and related services.
• Perform other duties as assigned.

Required:

• Bachelor’s degree in a human services field or equivalent combination of education and experience.
• Minimum of 2 years of experience working with clients who need assistance relating to homelessness, housing, and/or advocacy for underserved populations.
• Effective written and verbal communication skills.
• Proficiency using Microsoft Office applications including Excel and other database applications.
• Problem solving and critical thinking skills.
• Ability to multi-task.
• Demonstrates professionalism with ability to maintain composure in all situations and show empathy.
• Licenses &
  
  Certifications:
  
  Current Mandatory Reporter Training:
  Child and Dependent Adult Abuse recognized by the Iowa Department of Public Health;
  Active Chauffeur's license from Iowa Department of Transportation. Both must be obtained within the introductory period if not current.

• Master’s degree in a human services field.
• Community Health Center experience.
• Experience in housing related occupation.
• Continuing education in housing and homelessness.
• Bilingual in English and Spanish.
• Knowledge of rental assistance and housing programs.
• Knowledge of Ryan White and HIV/AIDS.
• Working knowledge of local community resources and housing resources.

Your experience and skills determine your base pay. The hiring range for this position is typically $18.65 - $23.32 per hour. Candidates with extensive work experience related to this position may be considered for additional compensation up to the pay grade maximum of $27.98 per hour. PHC also offers a comprehensive benefits package, including:

• Generous PTO accrual (equal to 4 weeks at the end of 1st year) plus paid holidays
• License/certification fee reimbursement
• Paid time off for continuing education & reimbursement
• 401k with company match
• Medical insurance – PHC pays, on average, 80% of medical premiums for all plan types (employee, employee + family, etc.)
• Vision insurance
• Life & disability insurance
• Flexible spending & health savings accounts
  
  Supplemental accident & critical illness insurance
• Discounts on pet insurance

Visit (Use the "Apply for this Job" box below). for a summary of PHC’s benefits.