Generalist Assessor - Polk and Counties

Generalist Assessor - Polk & Surrounding Counties

Company:
Care Star, Inc.

Location:

Polk County, IA (and surrounding areas)
Job Type: Full Time | Remote with Field Visits
Industry: Healthcare / Social Services / Case Management

Founded in 1988 in Cincinnati, Ohio, Care Star, Inc. is a recognized leader in long-term care case management and population health. With a mission to Improve Communities by Improving Lives, we proudly serve individuals across Ohio through compassionate, high-quality care coordination. We are currently seeking a Generalist Assessor to join our Iowa Clinical Department. This is a meaningful opportunity for professionals who are passionate about helping others live healthier, more independent lives.

As a Generalist Assessor, you’ll work directly with individuals to assess their needs, develop personalized care plans, and connect them with essential services and supports. You’ll be part of a mission-driven team that values your expertise, supports your growth, and empowers you to make a real difference in your community.

• Adheres to the Care Star Rule in performance of job responsibilities.
• Understands and complies with Care Star Policies and Procedures.
• Maintains confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offence.
• Follows the Acceptable Use Policy while using any information systems owned or controlled by Care Star.
• Perform initial and ongoing assessments using approved tools and procedures.
• Evaluate functional status, service needs, supports, and risks.
• Complete all required documentation accurately and on time.
• Communicate assessment findings and follow-up needs to designated parties.
• Coordinate with members, caregivers, case managers, MCOs, and agency staff as needed.
• Maintain compliance with policies, confidentiality rules, and reporting expectations.
• Participate in training, quality assurance, and calibration activities.

• Bachelor’s degree in a health or human services field preferred.
• Experience in assessment, care coordination, social services, or related work preferred.
• Effective organizational, interpersonal, communication and leadership skills.
• Effective computer skills with familiarity with suite of Microsoft Office programs.
• Reliable transportation to travel within assigned region as business requires.
• Valid driver’s license and car insurance as required by State law.

• Competitive salary based on experience and education
• Comprehensive benefits:
  Medical, dental, vision, life insurance
• 401(k) with a generous company match
• Paid time off + 10 paid holidays
• Employee Stock Ownership Plan (ESOP) – become a part-owner in the company
• Supportive, mission-driven culture focused on improving lives