Economic Development Case Manager

Are you looking for an opportunity to do amazing work helping others? You've come to the right place. Let's make a difference!

Primary Health Care (PHC) was founded in 1981 by Dr. Bery Engebretsen in Des Moines, IA. Our mission has remained unchanged since that time, to provide healthcare and supportive services to all, regardless of insurance, immigration status, or ability to pay.

Based on the needs of the communities we serve, PHC offers a spectrum of medical and dental services including family practice, behavioral health, HIV care and services, and pharmacy. PHC’s Homeless Support Services is the entry point for serving people experiencing homelessness in Polk County. Enabling services are available to help patients with benefits enrollment, case management, transportation, translation, and patient education.

We currently have locations in Ames, Des Moines, & Marshalltown.

As an Economic Development Case Manager,you will help clients close the gap between income and housing. The EDCM will serve clients who are currently experiencing homelessness in Polk County and who are seeking employment or seeking income to supplement their SSI. EDCM will assist clients with obtaining employment including gaining vital documents, writing resumes, and helping with transportation to interviews. The EDCM will assist clients to obtain housing in the community and work towards client self identified goals.

This position is time limited and based upon grant funding.

Earn 4 weeks of PTO throughout your first year of employment and enjoy paid holidays as well.

Continue to develop your skills and grow your career through PHC’s training opportunities including: PHC University, Emerging Leaders, and medical and dental assistant training programs.

Completes intakes and ongoing assessment with clients to identify needs, develop goals, and access resources and services. May assist clients with application process for entitlement programs.

Monitors and documents client contacts, needs, goals, progress, and significant occurrences, according to grant guidelines and PHC policies and procedures.

Facilitates coordination with other PHC services, including medical, dental, mental health, and substance use, as well as referrals for services with external agencies, including emergency and crisis services.

Advocates for clients with community agencies, schools, significant others and other appropriate agencies.

Ensures clients have access to transportation to necessary appointments as appropriate, assisting with client transportation in accordance with PHC transportation policy.

Communicates with other agencies on behalf of clients using professional discretion with client information, ensuring that appropriate releases of information are obtained.

Conducts outreach activities at community agencies, community gatherings, neighborhoods, shelters, and other appropriate venues as requested. Serves as a liaison between PHC and community resources.

Bachelor’s degree in psychology, counseling, mental health, human services or other related field or equivalent combination of education experience.

Effective written and verbal communication skills.

Team oriented.

Proficiency using Microsoft Office applications including Excel and other database applications.

Excellent interpersonal skills with ability to establishes and maintain effective working relationships with a diverse group of individuals.

Detail oriented with high degree of accuracy.

Demonstrates professionalism with ability to maintain composure in all situations and show empathy.

Organization and prioritization skills.

Licenses &

Certifications:

Current Mandatory Reporter Training:
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