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Motel Front Desk Agent

Job in Des Moines, King County, Washington, USA
Listing for: Major Management
Part Time position
Listed on 2026-09-20
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep, Hotel Front Desk, Guest Services, Front Desk/Receptionist
Salary/Wage Range or Industry Benchmark: 18 USD Hourly USD 18.00 HOUR
Job Description & How to Apply Below

Best Value Inn Motel | Des Moines, WA

Pay:
Starting at $18.00/hour DOE (Depending on Experience)

Schedule:

Part-Time, 3 to 4 Days Per Week, 8 hour shifts

Please apply only if you are serious about this opportunity and able to commit to the scheduled shifts. A valid driver's license is required.

The Best Value Inn Motel is looking for a friendly, dependable, and customer-focused Front Desk Agent to join our hospitality team. As the first point of contact for our guests, you will play a key role in creating a welcoming experience and ensuring every guest receives exceptional service from check-in to check-out.

Key Responsibilities
  • Welcome guests and provide outstanding customer service.
  • Handle guest check-ins and check-outs accurately and efficiently.
  • Answer phone calls and assist guests with reservations, questions, and requests.
  • Address guest concerns and resolve issues professionally and promptly.
  • Process payments and maintain accurate guest records.
  • Perform basic night audit and front desk accounting duties when needed.
  • Coordinate with housekeeping and maintenance teams to ensure guest satisfaction.
  • Maintain a clean, organized, and professional front desk area.
  • Provide information about hotel amenities, policies, and local attractions.
Qualifications
  • Previous experience as a Front Desk Agent, Hotel Receptionist, Guest Services Representative, or Customer Service Representative preferred.
  • Strong customer service and guest relations skills.
  • Excellent verbal and written communication abilities.
  • Professional phone etiquette.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Basic computer skills and ability to learn hotel management software.
  • Experience with hospitality, hotel, motel, or lodging operations is a plus.
  • Reliable transportation and a valid driver's license required
    .
  • Dependable attendance and a positive attitude.
What We're Looking For
  • A team player who enjoys working with people.
  • Someone who can remain calm and professional under pressure.
  • A dependable employee who is committed to providing excellent guest experiences.
  • Someone willing to learn, adapt, and contribute to a positive work environment.

Join our team and help create a comfortable, welcoming experience for every guest who stays with us!

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