Human Resource Consultant Assistant

About the Position

Under general supervision, the Human Resources Consultant Assistant 1 (HRCA1) performs a variety of HR support functions and assignments such as preparing documents, and responding to employee inquiries. This position is assigned to the front desk of the Human Resources Department and is the primary point of contact for visitors to the office. The HRCA1 is essential to providing customer service to Highline’s faculty, staff, and student employees.

The HRCA1 is expected to initiate, assess, evaluate, and reconcile information by running reports and information audits for pay and other related personnel/payroll activity. The HRCA1 must keep the Payroll Manager and/or Vice President of Human Resources apprised of issues as they occur and communicate status of actions on a regular basis.

The above salary reflects the starting step (Step

A) Range 39 and ending step (Step M) salary for this classified position and includes a 5% King County compensation provision. As a newly employed classified employee, based on annual increments, it will take 5.5 years to reach Step L on the salary schedule, 11.5 years to reach step M on the salary schedule. This does not reflect any contractual changes, legislative mandated salary increases or Cost of Living Increases (COLA's) that may be approved in the future.

• Greet visitors to the Human Resource, Payroll and Benefits Department and respond to inquiries from faculty, staff, students and campus visitors.
• Answer the Human Resources main phone line, answering general questions and routing calls accordingly.
• Respond to inquiries regarding HR procedures and employee benefits.
• Clerical duties – opening and distributing mail; maintain and process the ordering of supplies and other similar duties as assigned.
• Track and monitor annual performance evaluation and provide regular updates.
• Receive and process student employee job referrals, future launch interns and volunteer referrals.
• Complete, process, enter personnel transactions data into People Soft.
• Create personnel files, file employee paperwork, maintain the filing system for all employee records and documents.
• Run reports and perform audits, supporting HR/Payroll/Benefits Staff.
• In conjunction with other HR staff, process and mail faculty and staff contracts.
• In collaboration with the IT Department, assign new employees to appropriate distribution lists.
• Review and fulfill requests for employment and sexual misconduct verifications.
• Support applicant background checks through a third-party vendor.
• Coordinate the unemployment and industrial insurance programs including responding, reviewing and investigating claims.
• Update job data for terminations, communicating status employee update to IT.
• Perform work in support of the college's Human Resources Department, as assigned.

• Communicate effectively (verbally and in writing) with a variety of individuals from various socio-economic, ethnic and cultural backgrounds in a manner that is understandable and appropriate for the audience.
• Extract and analyze data from applicable databases in an integrated computerized environment, and present summarized/detailed information effectively.
• Demonstrate a high degree of detail orientation when entering/tracking personnel/payroll data.
• Compile and maintain accurate, and in some cases, highly confidential, records and files.
• Read, interpret, apply and explain applicable laws, codes, regulations, policies and procedures.
• Use initiative, independent judgment and problem solving with established procedural guidelines.
• Prepare clear and concise reports, correspondence (letters and email), procedures and other written materials.
• Organize work, set priorities in alignment with management directives, and meet critical deadlines.
• Proficiently use Outlook and MS Office Suite (WORD, EXCEL, Mail Merge).

• Customer service approaches when communicating with employees, students and visitors, in person, via email and over the phone.
• Automated/integrated personnel/payroll system.

• Three years of office experience including at least six months of experience in a human resource or related setting.
• Equivalent…