Veterinary Receptionist

Saltwater Animal Hospital is dedicated to delivering high-quality, compassionate veterinary medicine to the Des Moines community. We believe in providing a supportive environment where every teammate feels valued and encouraged to deliver exceptional patient care. Reflecting the trust we have built locally, we proudly maintain an excellent 4.5-star Google rating. If you are looking for an opportunity where you can truly focus on complex medical cases and grow professionally, this is where you can do your best work.

Joining Saltwater Animal Hospital means becoming part of a larger network that prioritizes your success and professional development. We offer a culture that actively supports continued education and growth opportunities. Our structured approach ensures that you have access to robust resources, including internal specialty consultations and mentorship, which allows you to expand your clinical skill set. We are committed to fostering programs that help every teammate achieve their long-term career goals, whether that means becoming a credentialed technician or moving into a leadership role.

The quality of medicine practiced at Saltwater Animal Hospital is broad and challenging, giving you the chance to utilize advanced diagnostic and therapeutic tools daily. Our facility is equipped to handle comprehensive medical needs, including complex Surgery and advanced Radiology. You will be actively involved in specialized care areas such as Cardiology and Oncology, and we regularly utilize modalities like Ultrasound and Laser treatment.

Our dedication to a diverse caseload, spanning small animal patients and Reptiles, ensures that your days are varied and professionally stimulating, supported by dedicated Urgent Care capabilities. Des Moines, Washington, offers a highly desirable Puget Sound lifestyle characterized by easy access to the water and stunning views. Situated south of Seattle, you benefit from a smaller-town feel with the cosmopolitan amenities of a major city just a short drive away.

Des Moines is known for its marina, charming boardwalks, and active community parks, providing an excellent work-life balance. When your shift ends, you are minutes away from coastal recreation, allowing you and your family to enjoy all the natural beauty that the Pacific Northwest provides.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience.

Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note:

Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

We support your…