Front End Manager; FEM
Listed on 2026-09-04
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Retail
Retail Associate/ Customer Service, Operations Management
Why choose us?
Are you ready to take the next step in your people management career? Join us for an exciting opportunity as a Front-End Manager, where customer service, operational consistency, and checkout efficiency come together.
At Albertsons Companies, we are looking for team- focused managers who are passionate about customer service, people development, and operational excellence. As a Front-End Manager, you will oversee front- end operations, support store performance goals, and ensure fast, friendly, and accurate service for every customer. This role offers a fast- paced, customer- facing environment where your work directly supports store results and customer satisfaction.
Bring your flavor
Building the future of food and well-being starts with a strong customer experience. Bring your interest in service, organization, and team collaboration to a role where you help maintain consistent standards, support your associates, and ensure every customer leaves with a positive experience.
Main responsibilities:- Oversee and coordinate all front- end operations, ensuring fast, friendly, and accurate checkout service
- Support customer service programs and respond to customer concerns in a timely and professional manner
- Provide checkout support as needed, including register functions and customer assistance
- Guide and oversee front- end activities including scheduling, service levels, and daily operations
- Maintain cleanliness, organization, and a positive front- end environment
- Manage cash handling processes including tills, safe counts, reconciliation, refunds, and transactions
- Monitor inventory and ordering of front- end supplies and materials
- Hire, train, coach, and develop front- end associates and supervisors
- Support labor planning, budgeting, and expense control for the department
- Maintain compliance with company policies, safety standards, and operational procedures
- Complete daily reports, payroll processes, and required documentation
- Strong customer- service focus with a professional team presence
- Effective communication, coaching, and collaboration skills
- Strong organization, prioritization, and planning abilities
- Ability to stay composed in fast- paced, customer- facing environments
- Front- end operations and customer service execution
- Cash handling, reconciliation, and compliance practices
- Labor planning, scheduling, and service coverage
- Safety awareness and loss- prevention support
- Front- end systems, registers, and store operations
- Cash handling procedures, security protocols, and transaction policies
- Scheduling tools and basic computer applications
- Ability to review service metrics, cash variance, and performance trends
- Ability to train, coach, and support associate development
- Ability to stand, move, lift, carry, or push objects as required
- Ability to operate and troubleshoot front- end equipment
- None
- Flexible availability including evenings, weekends, and holidays; reliable attendance; compliance with company policies, safety standards, and the Code of Business Conduct
- Competitive wages paid weekly
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve
A copy of the full job description can be made available to you.
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants…
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