Account Manager

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is a family‑owned web design, development, and digital marketing agency with a passion for using technology to transform business practices. We serve clients across eCommerce, associations & nonprofits, government, healthcare, sports & entertainment, transportation, and more. The company was recently named by Built in Chicago as one of the best places to work and to ’s list of 5,000 fastest‑growing private companies for the past eight years.

$55,000.00/yr – $75,000.00/yr

• Acts as the primary liaison between  and the client
• Documents all aspects of the client’s account through the use of all available tools
• Ensures the successful completion, quality, and/or resolution of all client requests
• Provides a high level of service while keeping the client’s and ’s business goals in mind
• Collaborates with other key players to develop an overall account strategy and strengthen the client relationship
• Able to effectively work with the Client Services director, technical manager, developers, and other resources to accurately and efficiently complete all client requests
• Manages all client requests in a timely manner through strategic planning and confirmation of request details, estimates, functional and technical specifications, timelines, and written status reports throughout the development process

• Previous experience with website administration or in the IT industry is preferred
• Previous experience dealing directly with clients in a customer‑relations environment
• Communication, teamwork, passion, pride, adaptability, proactivity, ownership, organization, resourcefulness, and positivity are key to success as an  account manager

offers a dynamic work environment and opportunities to develop your skills. We are committed to a comprehensive benefits package, a positive work environment, company activities, and work‑life balance. To learn more about our benefits, visit our website.

Entry level

Full‑time

Marketing

Technology, Information and Internet