Collector Trainee - Bilingual- Spanish Speaking

3 weeks ago Be among the first 25 applicants

This range is provided by D&A Services, LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$15.00/hr - $18.00/hr

D & A Services is an experienced debt collection agency that services the largest debt purchasers as well as direct bank issuers. We were established in 2010 and pride ourselves on delivering great service to our clients and customers. Our base pay is between $15.00 and $18.00 per hour, along with a benefits package that includes a 401(k) contribution, medical, dental, vision, casual dress code, and more!

We have an uncapped bonus structure that rewards Debt Collectors for generating revenue.

Are you goal-oriented, have a positive attitude, looking to achieve excellence, and like working in a fast-paced environment? We offer an opportunity to transition and learn a new industry. Join the best Collection agency in the world and learn from the experts.

Third‑party debt collection experience is preferred, but not required. This position requires fluency in both English and Spanish. No late nights or weekends. Training is provided at our office with the potential option to transition to remote or hybrid after ninety days.

• Make a high volume of outbound calls and take inbound calls for debt collections
• Assist customers with solving issues and inquiries, focusing on negotiating payment arrangements while adhering to FDCPA, internal policies, and procedures
• Manage account maintenance and accurately document all customer activity
• Adhere to all local, state, and federal laws governing the debt collection industry

• Bilingual, fluent in English and Spanish
• Third‑party experience collecting on credit cards is a plus
• Solid, consistent, stable work history
• Excellent listening and customer service skills
• Impeccable attendance
• Enjoy talking on the phone – use your call‑center skills
• Make a high volume of calls – use your sales and closing skills
• Work with scripts
• Adhere to compliance – use your previous call‑center or debt‑collection talents
• Goal‑oriented – use your sales experience
• Metrics driven
• Money oriented – can you close the deal or generate revenue?

• Internship

• Full‑time

• Accounting/Auditing and Finance

D & A Services is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetic information.