Operations Team Lead

Join to apply for the Operations Team Lead role at Aqua

Aqua is an Essential Utilities company that delivers safe, clean, reliable water and wastewater services to communities across eight states. We employ people in a variety of roles, from field workers and customer service representatives to scientists and engineers who help us deliver reliable services and protect our environment.

• Monitors operations of water and wastewater facilities, including testing and analysis required for proper operation and reporting to ensure compliance with regulatory standards and industry best practices.
• Makes recommendations on improvements and upgrades needed to improve operational performance and cost efficiency.
• Provides technical advice and guidance to facility operators as needed to address issues and develop skills.
• Identifies, evaluates, and recommends cost‑effective improvements in system operations, including vendor and contractor services related to the operation of all assigned facilities.
• Prepares monitoring reports as required for regulatory review and maintains facility records and related documentation, including blueprints, equipment manuals, and operating data.
• Develops, assists, documents, and implements automation of federal and state regulatory reporting for all water and wastewater facilities.
• Assists with water and wastewater scheduling of operations and coordinates capital projects within the division.
• Documents and implements standard operating procedures at all water and wastewater treatment plant facilities within the division.
• Oversees and provides the highest level of technical assistance during construction of new installations, major repairs, and capital construction projects, including working on complex filters, sludge tanks, pumps, motors, blowers, and other equipment needed for proper facility operation.
• Interfaces with vendors, contractors, consulting engineers, and plant staff regarding water and/or wastewater systems under company ownership.
• Handles elevated responses to customer questions and/or concerns regarding water services.

• Bachelor’s degree preferred. High School Diploma or equivalent required.
• IEPA Water Class B license within 18 months and Class 1 Wastewater license required.
• Previous utility experience preferred.
• Valid U.S. Driver’s License required.

• Proficient in Microsoft Office (Email, Word, Excel).
• Excellent written and verbal communication skills; communicate effectively and professionally with internal customers.
• Strong customer service skills.
• Ability to work well under pressure and on multiple projects simultaneously.
• Team player who works effectively in a collaborative environment.

• May be subject to extreme temperatures, noise, wet and/or humid conditions, mechanical, electrical, gas exposure hazards, fumes, dust, mists, gases and/or poor ventilation atmospheric conditions.
• Ability to lift and carry up to 50 pounds.
• Travel to work sites of Essential Utilities and/or other constituents may be required.

$78,136.20 – $

Aqua is an Equal Opportunity employer. All applicants and employees are treated without regard to race, color, religion, sex, national origin, age, pregnancy, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Aqua is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (1‑877‑271‑9012).