Route Security Specialist

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off

Job Title:

Route Security Specialist

Location:

Illinois

Employment Type:

Full-time, On-site

As a route security specialist you will travel to location serviced by Elite Gaming LLC and service video gaming terminals as well as redemption terminals.

Requirements:

• 21 years or older
• High School diploma or GED equivalent
• Valid driver's license
• Terminal handlers license or willingness to submit an application for one (please note there is an extensive background check to receive a license) which we will assist in.

Preferred Qualifications:

• PERC card
• FCC card
• Former Military/LEO
• Aspiring LEO's

Pay range varies based on experience and qualifications.

Employee Responsibilities for Cash Handling and Slot Machine Collections

• Preparation and Security
  • Verify identification and sign in at designated collection areas before starting the collection process.
  • Retrieve required tools, keys, and access cards securely.
  • Conduct pre-shift checks to ensure all equipment and cash handling tools are accounted for and in proper working order.
  • Follow security protocols, including operating in pairs or teams during cash handling to minimize risk and ensure accountability.
• Slot Machine Collections
  • Collect cash and tickets from slot machines in accordance with the organization's schedule and procedures.
  • Use the proper collection cart or secured bag for transporting cash and other assets.
  • Record slot machine numbers and the amounts collected accurately in a log or collection system.
  • Ensure all slot machines are securely locked after collection.
• Cash Handling
  • Follow standard counting procedures in a secured count room to reconcile amounts collected with system records.
  • Operate cash counting machines or manual counting processes with precision and care.
  • Bundle and record currency and tickets according to company standards.
  • Verify and report any discrepancies between expected and actual cash amounts immediately.
• Compliance and Documentation
  • Adhere to all gaming commission regulations and organizational policies for handling cash and financial assets.
  • Complete and sign required documentation for accountability, including cash reconciliation forms and transfer logs.
  • Report suspicious activities, such as tampering with slot machines or irregularities in cash amounts, to a supervisor immediately.
• Security and Fraud Prevention
  • Maintain confidentiality regarding all cash amounts, machine contents, and internal processes.
  • Be vigilant for signs of fraud, theft, or tampering during the collection process.
  • Handle cash and tickets in a manner that prevents loss, theft, or damage.
  • Have situational awareness at all time.
  • Move quickly in transitional spaces.
• Customer Interaction
  • Maintain a professional demeanor while working in public areas.
  • Politely direct customers with questions about slot machines to the appropriate staff or departments.
• Team Collaboration
  • Coordinate with other team members and supervisors to ensure smooth and efficient cash handling operations.
  • Participate in regular training on cash handling procedures, security protocols, and compliance updates.
• Reporting and Escalation
  • Immediately report equipment malfunctions, shortages, overages, or security concerns to the appropriate authority.
  • Provide detailed incident reports when required.
• Cleaning and Maintenance
  • Ensure slot machine collection bins and cash-handling tools are cleaned and maintained in accordance with company policies.
  • Report any physical damage to machines or collection equipment to the maintenance team.
• Adherence to Safety Standards
  • Follow ergonomic practices when handling heavy cash bags or machines.
  • Abide by workplace safety regulations to prevent injuries or accidents.