Order Entry Technician

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At Polaris Pharmacy Services, we’re more than a pharmacy — we’re a dedicated partner in care, transforming how patients experience long‑term, post‑acute, correctional, PACE, and specialty pharmacy services. As industry leaders, we’re raising the bar for quality and coordination across all sites of care, ensuring every patient receives seamless, compassionate, and expert support. Founded in 2015, Polaris is proud to be locally and independently owned, with a growing national footprint.

Our team thrives in a mission‑driven environment where innovation meets purpose, and every role contributes to making a real impact. We offer competitive pay, robust benefits, and genuine opportunities for career advancement.

The Order Entry Technician is responsible for entering prescriptions and refills into the pharmacy system with both speed and accuracy. These technicians must be responsive and courteous when addressing customer needs. Successful technicians are dedicated to meeting the expectations and requirements of internal and external customers, understanding customer information, and using it to improve the products and services they deliver. Their responsibilities include entering new and refill prescriptions, resolving customer questions and requests, contributing to continuous improvement, complying with safety policies, and adhering to applicable government regulations, including HIPAA.

Evening: 2pm‑10pm, 3pm‑11:30pm
Mid: 11am‑7:30pm, 12pm‑8pm

• Enter new and refill prescriptions into the pharmacy system.
• Address and respond to customer inquiries and requests.
• Actively contribute to the evaluation and continuous improvement of client services, policies, and procedures.
• Comply with government and department policies regarding safety, attendance, and dress code.
• Follow all applicable government regulations, including HIPAA.
• Ensure safety policy and procedures are consistently adhered to and practiced.
• Other duties as assigned; job duties may vary depending on business needs.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Knowledge of brand name/generic medications.
• Experience with alpha‑numeric data entry.
• Basic understanding and ability to read and correct key prescriptions.
• Basic math computation skills.
• Knowledge of SIG codes.
• Proficient in Microsoft Excel, Word, and Outlook.
• Ability to read, write, speak, and understand the English language.
• Ability to work at a moderate speed.
• Good organization/Attention to detail.

• High School diploma or equivalent required.
• Pharmacy technician licenses/certifications required by state regulations and state of practice.
• Minimum of one (1) year working as a pharmacy technician (long‑term care pharmacy preferred).

• May sit or stand seven (7) to ten (10) hours per day.
• The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend, walk.
• May be necessary to work extended hours as needed.
• May lift and/or move up to 30 pounds.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role.

• Paid holidays are provided annually, with 6 days offered each year, along with 5 sick days.
• Employees earn up to 10 PTO days each year, with rollover options and milestone bonuses.
• Employees have the option to cash out up to 10 PTO hours each quarter for added financial flexibility.

• Medical, Dental, and Vision insurance.
• 401(k) (available for Part Time & Full Time EEs).
• Company‑Paid Life insurance.
• Short‑term and Long‑term disability insurance.
• Tuition reimbursement.
• Personal Time Off (PTO).
• Competitive pay with annual performance reviews and merit‑based raises.
• Career growth potential.
• Annual on‑site voluntary Flu Vaccines.
• Employee referral bonus program.