Analyst, WMS Implemention, Continous Improvement

The WMS Implementation Analyst will serve as a key contributor to the implementation and enhancement of our Warehouse Management Systems (WMS). Working closely with both the WMS implementation and the operation team,the incumbent will focus on gathering, analyzing, documenting and testing business requirements to help drive best-in-class WMS solutions. This role is designed for a professional who is analytical and customer-focused but less technical than a full-fledged Solution Architect, ensuring that business needs are efficiently translated into actionable project sand system configurations.

• Requirements Analysis & Documentation:
  • Collect, analyze, and document business requirements related to WMS processes, ensuring alignment
    with overall business goals.
  • Develop detailed functional specifications and process flow diagrams that support the efficient design
    and configuration of WMS solutions.
• Stakeholder
  
  Collaboration:
  
  
  • Act as a liaison between operational teams, CI team, BPI team, Training Team and IT group (Internal IT
    and 3rd Party Technical Vendors).
  • Participate in cross-functional meetings to gather input, share progress, and communicate findings to
    both technical and non-technical stakeholders.
• Solution Support & Implementation:
  • Assist the Solution Architect and WMS Senior Manager in mapping out system capabilities and
    identifying process improvement opportunities.
  • Support the testing phases (e.g., system integration testing, user acceptance testing) by helping develop
    test cases and capturing results, ensuring a smooth transition from design to live implementation.
• Process Optimization & Analysis:
  • Use data-driven approaches to identify gaps between current operations and desired outcomes, and
    propose pragmatic improvements.
  • Monitor key performance indicators (KPIs) related to WMS performance and report findings to the
    leadership team.
• Documentation & Training:
  • Create and maintain comprehensive documentation, including process maps, user guides, and training
    materials, to support system rollouts and continuous improvement.
  • Assist in training end-users on updated processes and new system features.
• Project Coordination:
  • Work with project managers to ensure that project milestones are met and that deliverables are aligned
    with the project scope and timeline.
  • Coordinate follow-up meetings and communications between technical teams and business units.
  • Report key project progress and milestones
  • Perform other related job duties as assigned or required.

• Bachelor’s degree in Business Administration, Supply Chain Management, Computer Science, or a related field.
• 2-4 years of experience in business analysis, preferably with exposure to warehouse management systems or
  supply chain operations.
• Strong analytical and problem-solving skills with the ability to translate business needs into clear technical
  requirements.
• Excellent verbal and written communication skills, ensuring effective collaboration with both technical teams
  and business stakeholders.
• Proficiency in standard business analysis tools (e.g., Microsoft Office Suite, Visio, or similar diagramming and
  documentation tools).
• A detail-oriented mindset with strong organizational and prioritization skills.
• Ability to work effectively in a dynamic and fast-paced environment.
• A proactive approach to identifying issues and proposing solutions.

• Warehouse, supply chain, or industrial environment experience is a plus.
• Experience or familiarity with WMS platforms (e.g., Blue Yonder, Korber, or similar) is preferred.

• At times, this can be an active or sedentary role requiring the physical ability to:
• Sit for prolonged periods of time at a desk while working on a computer
• Use hands and fingers to operate a keyboard, mouse, and telephone
• Speak and hear clearly in person, virtually, and over the phone
• Climb stairs, ladders, and/or scaffolds at various heights including ground-level and racking zones (occasionally)
• Occasionally stand, walk, reach, stoop, or lift up to 10 pounds
• Reach with hands and arms overhead and below waist level
• Use fine motor skills/manual dexterity to operate equipment, tools, or keyboards
• See clearly at close range and at distance, with peripheral vision, depth perception, and the ability to adjust focus
• Hear and understand verbal instructions, alarms, and equipment signals in a noisy environment

This position operates in a hybrid environment, with responsibilities…