Analyst, WMS Implemention, Continous Improvement

CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees.

CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.

CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees.

CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.

The WMS Implementation Analyst will serve as a key contributor to the implementation and enhancement of our Warehouse Management Systems (WMS). Working closely with both the WMS implementation and the operation team, the incumbent will focus on gathering, analyzing, documenting and testing business requirements to help drive best-in-class WMS solutions. This role is designed for a professional who is analytical and customer-focused but less technical than a full-fledged Solution Architect, ensuring that business needs are efficiently translated into actionable projects and system configurations.

• Requirements Analysis & Documentation:
• Collect, analyze, and document business requirements related to WMS processes, ensuring alignment with overall business goals.
• Develop detailed functional specifications and process flow diagrams that support the efficient design and configuration of WMS solutions.
• Stakeholder
  
  Collaboration:
• Act as a liaison between operational teams, CI team, BPI team, Training Team and IT group (Internal IT and 3rd Party Technical Vendors).
• Participate in cross-functional meetings to gather input, share progress, and communicate findings to both technical and non-technical stakeholders.
• Solution Support & Implementation:
• Assist the Solution Architect and WMS Senior Manager in mapping out system capabilities and identifying process improvement opportunities.
• Support the testing phases (e.g., system integration testing, user acceptance testing) by helping develop test cases and capturing results, ensuring a smooth transition from design to live implementation.
• Process Optimization & Analysis:
• Use data-driven approaches to identify gaps between current operations and desired outcomes, and propose pragmatic improvements.
• Monitor key performance indicators (KPIs) related to WMS performance and report findings to the leadership team.
• Documentation & Training:
• Create and maintain comprehensive documentation, including process maps, user guides, and…