Carrier Sales Representative

Schedule:

M-F, 07:00 am - 4:30 pm CST, + one weekend day every month
Incentive eligible:
No

The Carrier Sales Representative will be responsible for building and maintaining relationships with carriers, negotiating competitive rates, and ensuring the successful execution of freight movements. Their expertise in carrier management and their ability to provide efficient solutions will play a critical role in the success of our operations.

• Carrier Sourcing:
  Identify and secure reliable carriers to transport freight across various lanes and modes of transportation (FTL, LTL, etc.).
• Relationship Building:
  Develop and maintain strong relationships with carriers to ensure consistent capacity and service levels.
• Rate Negotiation:
  Negotiate competitive rates with carriers while maintaining profitability and ensuring customer satisfaction.
• Shipment Coordination:
  Collaborate with the operations team to ensure timely pickup, transit, and delivery of freight.
• Issue Resolution:
  Address and resolve any issues or challenges that arise during shipment, including delays, damages, or other concerns.
• Market Research:
  Monitor market trends, capacity fluctuations, and industry developments to maintain a competitive edge in carrier negotiations.
• Compliance:
  Ensure carriers meet all safety, insurance, and regulatory requirements.
• Data Management:
  Accurately maintain carrier profiles, rates, and activity records in the company’s CRM or TMS systems.
• Perform other related job duties as assigned or required.

• Minimum of 1-3 years of experience in carrier sales, freight brokerage, or logistics.
• Familiarity with FTL, LTL, and intermodal transportation.
• Bachelor’s degree in Logistics, Supply Chain Management, Business, or related field (preferred).
• Strong negotiation and communication skills.
• Ability to build and maintain strong relationships with carriers.
• Excellent organizational and multitasking abilities.
• Proficiency in using transportation management systems (TMS) and Microsoft Office Suite.
• Self-motivated and results-oriented.
• Ability to thrive in a fast-paced, high-pressure environment.
• Strong problem-solving skills and a proactive approach.

This is largely a sedentary role requiring the physical ability to:

• Sit for prolonged periods of time at a desk while working on a computer
• Use hands and fingers to operate a keyboard, mouse, and telephone
• Speak and hear clearly in person, virtually, and over the phone
• Occasionally stand, walk, reach, stoop, or lift up to 10 pounds

This position operates in a professional office environment. The role routinely uses standard office equipment, such as computers, phones, photocopiers, filing cabinets, and printers.

The work environment is typically quiet to moderate in noise level and is climate controlled.

This is a hybrid role based out of our Des Plaines, IL office. Regular, on-site presence is required (4) days per week or asotherwise directed by the company.

The role may be performed in a hybrid work setting (combination of on-site and/or remote), depending on business needs and location eligibility. When working remote, employees are expected to maintain a dedicated, distraction-free,confidential workspace and reliable internet connection.

Work hours may vary by shift assignment and may include evenings, weekends, holidays, and overtime based on business needs.