Food Safety Technician

Job Title

Food Safety Technician

Des Plaines, USA - 60016

$20.00/hr - $21.00/hr

Full-time

Entry level

Management and Manufacturing

Food and Beverage Manufacturing

The Quality Assurance Coordinator is responsible for implementing and sustaining robust quality systems that ensure compliance with all regulatory and customer requirements. This role focuses on monitoring food safety, sanitation, and operational standards within the Customer Service Center (CSC), aligning processes with FDA, USDA, and HACCP guidelines. By driving continuous improvement initiatives and supporting training programs, the coordinator plays a key role in maintaining product integrity and delivering exceptional quality to airline and internal customers.

• Quality System Management:
  Maintain and update all recordkeeping and key performance indicators (KPIs) related to the Quality Department and GQS, including compliance with food safety, sanitation, and regulatory standards for internal and airline customers.
• Regulatory Compliance:
  Ensure adherence to FDA, USDA, and local health department regulations through daily monitoring and verification activities.
• Food Safety Monitoring:
  Conduct daily checks on Good Manufacturing Practices (GMPs), cooler and freezer temperatures, and HACCP documentation for accuracy and compliance.
• Microbiological Testing:
  Perform environmental swabs and microbiological sampling; coordinate with local laboratories for timely analysis.
• Specification Verification:
  Obtain and evaluate Chef Table samples to confirm compliance with product specifications.
• Training & Development:
  Assist the Quality Manager in delivering targeted training programs and initiatives to improve quality, food safety, and sanitation processes.
• Inspection & Audits:
  Conduct workstation inspections, portion control checks, and dispatch/galley/equipment audits to ensure compliance with gold standards and specifications.
• Data Analysis & Reporting:
  Create charts, trending reports, training materials, and visual aids to support continuous improvement.
• Regulated Garbage Compliance:
  Monitor and train employees on USDA-regulated garbage standards to maintain compliance.
• Operational Support:
  Provide oversight for commissary (Jump-off) locations and train hourly employees as needed.
• Additional Duties:
  Perform other tasks as assigned to support quality and operational excellence.

• Education:
  
  High School Diploma or equivalent required.
• Language
  
  Skills:
  
  Bilingual in English and Spanish preferred.
• Technical
  
  Skills:
  
  Proficient in Microsoft Office; ability to create and maintain trending charts, SOPs; skilled in using calculators, weight scales, thermometers, metal detectors, ATP testing equipment, and food processing equipment.
• Experience:
  
  Previous experience in food industry and quality assurance strongly preferred.
• Physical Requirements:
  
  Ability to work in cold environments (