Host; Dual Rate Supervisor - TEN VIP Lounge

Job Category: Food and Beverage

Requisition Number: HOSTT
005680

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• Posted:
  December 18, 2025
• Full-Time
• On-site
• Rate: $18 USD per hour

Showing 1 location

Des Plaines
Rivers Casino Des Plaines
3000 S. River Road
Des Plaines, IL 60018, USA

Interview on the spot!
Every Wednesday from 12 PM - 2 PM
2500

E. Devon Ave | Des Plaines, IL 60018
Free Parking / Free Shuttle from the Rosemont Blue Line Station

Job Functions:

• Directly supervises service team members, including servers and bussers, to ensure smooth floor operations.
• Assists managers with scheduling and adjusting staffing levels based on real-time guest volume.
• Coaches team members on service techniques and assists with onboarding new hires.
• Greets every guest with a smile and is courteous
• Must be upbeat with excellent conversational skills in a fast pace environment
• Completes floor chart and assigns stations and side work.
• Inputs all guests in Quick Que Table Management System
• Verifies player status in Kanomi
• Ensures all closing duties are completed
• Participates in departmental meetings as required
• Promotes the Casino through good will and positive attitude
• Possesses complete knowledge of all procedures related to the job
• Ensures that all guests are treated in a prompt, professional and courteous manner
• Knows the menu items and prices
• Keeps rotation sheet filled out, tracking server’s guests
• Assures that all guests are seated at clean, properly set up tables
• Helps servers and bussers when not seating guests
• Upholds standards by setting examples with appearance and work ethic
• Works to ensure a clean and sanitary work area at all times
• Handles any guest’s complaints or problems in a prompt and courteous manner
• Ensures thorough communication between shifts
• Complies with all departmental rules, side work assignments, and departmental procedures
• Performs other duties specified or assigned

Job Requirements:

• Requires 1-2 years of experience in high-volume food and beverage service or previous supervisory experience
• Understands and complies with all company/departmental rules and regulations, policies and procedures
• Effective at establishing and maintaining effective working relationships with staff
• Ability to read, write and communicate verbally in English
• Ability to communicate by telephone
• Ability to communicate with Team members and guests
• Ability to successfully fulfill the pre-employment process
• Frequent walking, standing, kneeling, sitting, twisting, bending, & lifting

Perks that Work!

• Medical, Dental, Vision, and Life Insurance (Full Time Positions ONLY)
• 401K – 4% match to 5% Team Member Contribution
• $1 Daily Meals
• Earn up to 18 Days of Paid Time Off Your First Year
• Free Shuttle from Rosemont’s Blue Line Station
• Free Parking On-Site
• Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
• Tuition Reimbursement
• Community Volunteer Opportunities
• Team Member Exclusive Discounts

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.