Banquets Captain; On Call

Rivers Casino Des Plaines
3000 S. River Road
Des Plaines, IL 60018, USA

WALK-IN WEDNESDAY

Interview on the spot!

Every Wednesday from 12 PM - 2 PM

Free Parking / Free Shuttle from the Rosemont Blue Line Station

Oversees banquet operations and serves food and beverages for private events, ensuring high standards of service, efficiency, and guest satisfaction.

• Supervise banquet staff and overall execution of scheduled events
• Proactively anticipate and fulfill client needs to ensure exceptional service
• Maintain comprehensive knowledge of event-specific food and beverage menus
• Coordinate room setup, meal service, and event breakdown
• Lead pre-shift briefings to review timelines, menus, and side-work assignments
• Enforce food safety, health, and sanitation regulations
• Ensure team members adhere to uniform and professional grooming standards
• Assist with serving or bartending for events as needed
• Liaise with culinary team to coordinate service timing and guest counts
• Maintain high awareness of occupational hazards to foster a safe work environment
• Perform other operational duties as assigned

• Must be 18 years or older
• High school diploma or equivalent
• Minimum of two (2) years of bartending experience, ideally within a high-volume hospitality, banquet, or casino setting.
• Proficiency with POS systems and basic mathematical calculations.
• Strong interpersonal and verbal communication skills to effectively engage with guests and team members.
• Collaborative, friendly, and guest-focused attitude with a professional and well-groomed appearance.
• Must complete Responsible Alcohol Service Training and strictly enforce cut-off procedures.
• Ability to successfully pass pre-employment screenings and obtain/maintain all required occupational licensing.
• Flexibility to work varied schedules, including evening shifts, weekends, and holidays.
• Ability to stand and walk for extended periods, as well as bend, stoop, and twist while serving.
• Physical capability to lift up to 50 lbs and maintain manual dexterity to handle glassware, trays, garnishes, and cash.
• Requires visual acuity, auditory perception, and manual dexterity to handle items and communicate effectively
• Ability to communicate clearly and concisely in a high-volume, fast-paced environment
• Demonstrated ability to work collaboratively while upholding a professional demeanor
• Capability to stand, walk, stoop, and bend for extended periods
• Ability to move efficiently and maintain urgency during peak operational hours

• Medical, Dental, Vision, and Life Insurance
• 401K – 4% match to 5% Team Member Contribution
• $1 Daily Meals
• Earn up to 18 Days of Paid Time Off Your First Year
• Free Shuttle from Rosemont’s Blue Line Station
• Free Parking On-Site
• Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
• Tuition Reimbursement
• Community Volunteer Opportunities
• Team Member Exclusive Discounts

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.