Cashier, Retail
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service -
Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service
Join to apply for the Cashier role at Kroger.
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
ResponsibilitiesEssential Job Functions:
- Greet, engage, and assist customers actively and visibly.
- Process customer transactions quickly, accurately, and efficiently at the check lane.
- Understand the Point of Sale (POS) system and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, loyalty offers, coupons, and checkout procedures per company policy.
- Adhere to company limits on cash shortages and overages, working honestly to control loss.
- Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
- Report pricing discrepancies to the Scan Coordinator.
- Follow policies for postage stamps, gift cards, and coupons.
- Stay current with advertisements and promotions.
- Follow all food safety regulations and guidelines.
- Reinforce safety programs, comply with safety procedures, and report unsafe conditions or accidents.
- Inspect equipment regularly and notify management of repairs needed.
- Create a welcoming environment for customers by answering product questions.
- Comply with all laws and company guidelines.
- Work effectively in a fast-paced and sometimes stressful environment.
- Manage conflicts professionally and cooperatively.
- Maintain honesty and integrity with customer and business information.
- Follow instructions and seek assistance when needed to resolve issues.
- Support and assist minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodations.
Minimum Position Qualifications:
- Customer service experience
- Effective communication skills
- Basic math skills (counting, addition, subtraction)
Experience:
- Customer service experience
- Experience as a Bagger or Courtesy Clerk
Based in Illinois, Mariano’s merged with The Kroger Company in 2015. We serve over 40 stores in the Chicago Metro area. As part of Kroger, we value diversity, innovation, and creating great experiences for customers and employees alike.
We offer benefits supporting your well-being, including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and growth opportunities.
Additional InformationPosition:
Entry level, Part-time, Retail industry, Other job functions.
Apply today and join our Mariano’s family!
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