HR Business Partner

Career Area:

Human Resources

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

Are you passionate about partnering with leaders, driving organizational success, and creating an exceptional employee experience? As an HR Business Partner at our DeSoto Overhaul facility, you will play a critical role in shaping the employee journey and supporting teams that keep our operations moving forward.

In this highly visible role, you'll serve as the trusted HR advisor for diverse client groups including Engineering, Warehousing & Logistics, Field Repair, and the Office of Business Management. You'll work directly with business leaders to solve complex challenges, develop talent strategies, strengthen employee engagement, and build a workplace culture where people can thrive.

This is an opportunity for an HR professional who enjoys balancing strategic partnership with hands‑on execution. You'll influence key business decisions, lead important people initiatives, and continuously improve HR processes that support operational excellence.

• Serve as the primary HR partner and trusted advisor for multiple business functions.
• Collaborate with leaders to identify organizational needs, develop talent strategies, and drive workforce planning initiatives.
• Lead and support employee relations, compliance, performance management, and talent development activities.
• Champion employee engagement and help foster a positive, high-performing workplace culture.
• Partner across HR and business teams to implement solutions that address organizational challenges and improve business outcomes.
• Deliver exceptional HR support across payroll, benefits, timekeeping, leave administration, and employee data management processes.
• Identify and implement continuous improvement opportunities that enhance the employee experience and HR operational effectiveness.
• Analyze HR metrics and trends to provide insights that support informed business decisions.

This position offers the unique opportunity to influence both people and business outcomes in a dynamic operational environment. You'll build strong relationships across the organization, tackle meaningful challenges, and help shape the future of our workforce while making a visible impact every day.

If you're looking for a role where your expertise, ideas, and leadership can truly make a difference, we'd love to have you join our team.

Degree or equivalent experience desired

Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.

Level Working Knowledge:

• Provides a quality of service that customers describe as excellent.
• Resolves common customer problems.
• Responds to unexpected customer requests with a sense of urgency and positive action.
• Provides direct service to internal or external customers.
• Documents customer complaints in a timely manner.

Knowledge of the rights and obligations in the employee relations; ability to adhere to legal requirements when handling employee negotiations.

Level Working Knowledge:

• Assists employees with personal or professional problems.
• Conducts employee satisfaction surveys and documents interviewees' concerns and issues.
• Explains organizational policies, procedures and processes for dealing with employee relations issues.
• Addresses routine problems or disciplinary issues related to employee relations, such as grievances.
• Interprets and communicates employee relations policies and procedures at the local level.
• Conducts employee relations investigations and recommends effective…