Field Service Technician

About the Role

Currently the position involves providing technical assistance and troubleshooting/repair of SEW‑EURODRIVE electronic controllers and other electro‑mechanical equipment which includes frequent travel to customer sites.

$22.00 to $32.00 per hour

Compensation will be based on experience, skills, and qualifications. Candidates with additional relevant degrees or certifications and extensive experience may be considered for the higher end of the salary range.

First Shift

A 10% shift premium is paid for 2nd and 3rd shift positions.

• Associate’s Degree in Electronic Engineering/Technology or equivalent, plus 1‑3 years’ experience with industrial drives.
• Ability to read and understand parts lists, catalogs, price books, general factory instructions and SEW‑EURODRIVE customer service procedures.
• Ability to understand nomenclature and number assignments of the SEW‑EURODRIVE products.
• Ability to operate various test instruments, i.e., multimeter, oscilloscopes, strip chart recorders, etc.
• Must have experience with AC variable frequency controllers and servo motor controllers.
• Knowledge of various types of PLCs and ability to troubleshoot and modify programs.
• Experience with industrial fieldbus (Device Net, Profibus) preferred.
• Ability to read control wiring diagrams.

• Provide technical assistance and troubleshooting/repair of SEW‑EURODRIVE electronic and electro/mechanical products at customer’s site.
• Provide technical assistance over the phone.
• Inspect and effect repairs of SEW products.
• Catalog and maintain technical information relating to SEW‑EURODRIVE products and applications.
• Frequently travel on company business to any required destination domestically as well as overseas, sometimes staying overnight, and occasionally conducting business in the evenings, weekends, and holidays outside of normal business hours.
• Perform other tasks as requested.

Although we have described above what we are generally looking for, we are very likely missing other attributes and skills that may make you a great fit! Please tell us about your other skills and abilities by applying and listing your additional attributes.

SEW‑EURODRIVE provides a generous benefits package to all full‑time employees. These benefits start on day one!

• Medical insurance – includes medical, dental, vision, audio, and prescription drug coverage plus $125 annual reimbursement for purchase of eligible vitamins & minerals.
• Life insurance worth 2.5 times annual base pay, including accidental death & dismemberment.
• Disability – includes both short‑term disability and long‑term disability.
• Flexible spending account (FSA) for medical and/or dependent care, made available annually during open enrollment.
• Timely evaluations with potential for a pay increase.
• Paid vacation – 2 weeks of vacation accrual per year at start, increasing after five and ten years of service.
• Holiday pay – twelve paid holidays per year.
• Retirement benefits – includes 401(k) with profit‑sharing contribution and 200% company match on the first 3% you defer to your 401(k) account.
• Additional paid time off (PTO) for hourly positions – unused time is paid out annually.
• Paid parental leave – to assist and support new parents with balancing work and family matters.
• On‑site clinic services – on‑location medical services by licensed providers at no cost to employees.
• Education assistance programs – student loan repayment / tuition assistance options.
• Counseling resources – easy and convenient access to professional counseling services online.
• Wellness resources – utilizing a comprehensive, interactive, and personalized wellness program with potential to earn points for awards / gift cards.
• Uniforms/subsidies – uniform subsidies and/or uniforms provided for applicable roles, based on job requirements.
• Safety shoes – a subsidy for the annual purchase of OSHA‑approved safety shoes, based on job requirements.
• Employee assistance programs – program to help employees navigate challenging life circumstances.

Additional job requirements and responsibilities would be discussed during the interview process.