Valet Attendant - Destin, FL
Listed on 2026-06-26
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Hospitality / Hotel / Catering
Customer Service Rep, Event Manager / Planner -
Customer Service/HelpDesk
Customer Service Rep, Event Manager / Planner
Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self‑parking management, shuttle services, event parking, and porter/bell services across multiple industries including hotels, resorts, healthcare, and event venues. With a commitment to excellence and a guest‑first mindset, PMC serves as an extension of the hospitality experience—delivering seamless, high‑touch service to partners and guests alike.
JobTitle
Hospitality Valet Attendant – Luxury Hotels, Resorts & Events
DepartmentValet Parking Operations
Reports Directly ToGuest Service Coordinator
ScheduleFull Time / Part Time
StatusNon‑Exempt
CompensationValet Attendants can average $13.00 – $20.00+ per hour (after tips and base pay combined). Rates can vary by market / tips are based on service performance and customer interactions.
Position SummaryAs a Valet Attendant, you are more than just someone who parks cars - you are the first impression and the final goodbye. You create a welcoming, professional experience for every guest from the moment they arrive until they depart. In this role, you will safely and efficiently park and retrieve vehicles while delivering exceptional customer service with energy, confidence, and attention to detail.
Your ability to move quickly, communicate clearly, and maintain a polished presence directly shapes the guest experience. If you enjoy being active, working outdoors, interacting with people, and being part of a fast‑paced hospitality environment, this position offers the opportunity to earn competitive pay plus tips while building valuable customer service skills. Every shift is an opportunity to make someone’s day better – and represent the highest standards of safety, professionalism, and hospitality.
Objective
The primary objective of the Valet Attendant is to provide courteous, efficient, and safe valet services while ensuring the security of all vehicles. This includes warmly greeting guests, assisting with vehicle drop‑off and retrieval, managing traffic flow, and addressing guest inquiries professionally. Valet Attendants are expected to follow all company policies, operate vehicles with care, and contribute to a seamless, high‑quality guest experience.
Dutiesand Responsibilities
- Conduct vehicle damage inspections and document parking locations on claim tickets.
- Safely and efficiently park and retrieve guest vehicles while adhering to proper key handling procedures. Follow all safety protocols to maintain personal and vehicle security.
- Maintain compliance with attendance and timekeeping policies, including clocking in/out for shifts and breaks and accurately reporting tips.
- Keep valet areas clean, organized, and presentable at all times.
- Handle challenging situations with professionalism, resolve problems promptly, and ensure high‑quality service. Balance individual responsibilities while fostering a positive team environment, supporting colleagues, and recognizing team accomplishments.
- Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations. Arrive on time, in full uniform, and properly groomed before clocking in.
- Perform other tasks as needed to support the company’s operational goals, remain flexible and responsive to changing business needs, attend required staff meetings, and complete all assigned training modules on time.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education / ExperienceHigh school diploma or general education degree (GED). Customer service experience preferred; customer service attitude and a willing, helpful demeanor are mandatory.
Certificates and LicensesA valid driver’s license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three‑year period. Candidates…
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