Journeyman Network & Computer System Administrator; 2nd shift

Overview

We are seeking a Journeyman Network & Computer System Administrator to join our team supporting the United States Air Force, 53rd Wing.

Provide day‑to‑day support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments.

• Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution.
• Create, manage, and troubleshoot new and existing network user accounts.
• Troubleshoot cloud printing issues and provide training support to end-users.
• Software installation and support of commercial software and related upgrades.
• Update solutions database with applicable resolutions.
• Problem solving, hardware/software installation and configuration based on computing standards, and client support for all network and desktop.
• Monitors and enforces all IT policies and procedures.
• Assist with setting up new users in IDAM and multiple level security LDAP profiles.
• Maintains, upgrades and repairs PCs/laptops and Windows desktop applications for all systems.

• Active TS/SCI Clearance.
• Minimum of five (5) years of experience in information technology or a related field.
• BS degree in Computer Science, Information Technology or equivalent experience preferred.
• Prior performance in roles such as System, Network Administrator or Information Technology/Assurance Specialists.
• Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level I or Information Assurance Manager I within 6 months of the date of hire.
• Eligibility for access to Special Access Program Information.
• Willingness to submit to a counterintelligence polygraph.

• Location:
  
  Eglin AFB, FL
• Type of environment:
  Office
• Noise level:
  Medium
• Work schedule:
  
  Schedule is Monday-Thursday, 10‑hour shifts (2nd shift), (2:30PM - 1:00AM). May be requested to work evenings and weekends to meet program and contract needs.
• Amount of Travel:
  Less than 10%.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear; stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds;

frequently to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

• U.S. Citizen
• Clearance requirement: TS/SCI

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

• Health insurance
• Dental insurance
• Vision insurance
• 401(K) plan
• Life insurance
• Short‑term and long‑term disability plans
• Vacation time
• Holidays

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. Tek Synap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status").

This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.