Area Leader - Gulf Coast Area

Job Details

Job Type: Regular

Language Fluency:
English (Required)

Work Shift:

1st shift (United States of America)

The Retail Area Leader leads a group of branches and teammates assigned within a Region (approximately 14–27 branches) for the Retail Community bank. The role focuses on delivering the bank’s purpose and achieving sales and service goals while continuously improving sales effectiveness for Retail and Small Business through coaching, counseling, feedback, reinforcement, and support of the Bank’s sales and credit cultures.

• Instill purpose, mission, and values within retail and small business teams.
• Drive continuous improvements in sales effectiveness of Retail/Small Business through sales leadership, including coaching, counseling, feedback, reinforcement, and support of the Bank’s sales and credit cultures.
• Collaborate across lines of business impacting retail and small business clients—Mortgage Banking, Wealth Management, Investment, Insurance Services, and Payment Solutions—to achieve financial objectives.
• Assist in managing retention, personnel management, facilities management, and product sales and service. Review monthly Average Balance Analysis, Detailed Income and Expense, and other management reports to ensure balanced financial performance of branch teams in key performance areas.
• Lead, coach, and manage branch leaders to focus on responsibilities such as sales and service performance planning, identifying sales opportunities, achieving individual and team results, building branch teammate skill sets around sales effectiveness, and ensuring industry‑leading service and transaction quality, operational soundness, and proper risk management.
• Deliver retail and small business performance goals within the Region, including growth, profitability, and quality.
• Achieve the area’s service and operations, sales, expense, and profit performance targets.
• Monitor area and branch effectiveness and progress toward service, sales, and other goals through financial and activity reports; identify performance gaps; develop improvement plans; and ensure consistent execution of the Client Engagement Model.

• Bachelor’s degree or equivalent education and related training.
• Five years of financial services experience.
• Three or more years of leadership experience managing group locations and leaders.
• Strong interpersonal, sales, and relationship‑management skills.
• Strong written and verbal communication skills.
• Demonstrated ability to provide group leadership and handle multiple priorities under time constraints.
• Sales execution and direct sales leadership experience.

• Two years of commercial banking experience.
• Completion or enrollment in an established management or career‑development program.

All regular teammates working 20 hours or more per week are eligible for benefits. Benefits include medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401(k) plan. Employees receive at least 10 days of prorated vacation and 10 prorated sick days during their first year of employment, plus paid holidays. Depending on the position, employees may also be eligible for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law. E‑Verify and IER Right to Work are required.