Retail Logistics Supervisor

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Full Time Destin, FL, US

9 days ago Requisition

Salary Range: $17.00 To $18.00 Annually

Job Title: Retail Logistics Supervisor

Reports To: Assistant Retail Manager

Summary: Harbor Walk Village offers waterfront shopping, boat, pontoon and jet ski rentals, world class fishing, aqua adventures, dolphin cruises, clubs and nightlife, weekly fireworks, seasonal festivals, live entertainment, and a variety of restaurants.

The Retail Logistics Supervisor is accountable for the overall success of the General Store with specialized focus on inventory life cycle, merchandising receiving, operational compliance, executing markdown strategies, and driving sales through a focus on performance and people development. The General Store is a high-traffic waterfront retail store serving both boaters and the Village tourists. Located at Harbor Walk Village in Destin, FL, this store offers apparel, Harbor Walk and Destin souvenirs, gifts, snacks & beverages, gas, and boating & fishing essentials.

• Inventory Life Cycle:
  • Lead team in proper procedures in receiving & processing new retail product, FIFO rotations, tagging, markdown strategies with aged merchandise, etc.
  • Maintain stocking standards in store and stockroom
  • Assist in staging product for visual merchandising displays
  • Complete and communicate all relevant inventory reporting
  • Maintain a neat, clean, and organized workplace to include all equipment and areas in store and stockroom
  • Organizing aging inventory and support coordinating sales events.
• Assist in training stock associates on all relevant work tasks
• Lead and motivate store associates through leadership competencies, mission, and values
• Demonstrate teamwork through collaboration and communication
• Engage in respectful accountability conversations to support associate performance
• Guest Service:
  • Greet all General Store and Marina guests promptly
  • Consistently provide elevated guest service to all store guests through uplifting communication and engagement.
  • Responding professionally to customer complaints, issues, or inquiries.
  • Maintain quality of the merchandise from receipt to sale with care and proper handling to ensure a ‘Legendary’ guest experience through our product
• Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty with confidence. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Employee leadership skills
  :
  Lead by example through effective communication, problem solving, decision-quality, and the ability to cultivate a positive and inclusive work environment.
• Sales skills
  :
  Possess strong negotiation skills, excel at building relationships through active listening and clear & concise communication.
• Excellent communication skills: Ability to interact with team members professionally assuming positive intent to support performance development. Actively engage with all guests to support sales strategies
• Organizational skills: Efficiently managing multiple inventory storage areas while maintaining a neat, clean, and organized workplace
• Computer proficiency: Working knowledge of Retail Pro Software Solutions, Word, PowerPoint, and Excel
• Customer service focus: Prioritizing guest satisfaction and addressing concerns promptly. Support a positive workplace culture that shows up in our daily guest interactions.

• High school diploma or general education degree (GED).
• A minimum of 2-4 years’ retail leadership experience preferred with direct leadership responsibilities

Key Competencies include decision quality, collaboration, communication, business acumen, planning & prioritizing, and coaching for performance. Adhering to our Core Values of guest-centric, teamwork, respect, proactive, accountable, learning, and sustainable.

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