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Guest Services Associate

Job in Destin, Okaloosa County, Florida, 32540, USA
Listing for: Travel Leisure Resort Development Inc
Full Time position
Listed on 2026-06-17
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 17 USD Hourly USD 17.00 HOUR
Job Description & How to Apply Below

Club Wyndham Majestic Sun Resort located at 77 Seascape Dr, Destin, FL 32550. Pay starts at $17/hour plus benefits. Flexible schedule availability including nights, weekends, and holidays is required for this position.

Responsibilities
  • Provide warm welcome and friendly service to guests from registration to checkout.
  • Facilitate the registration process and issue unit keys.
  • Offer information about the resort and nearby attractions.
  • Process cash and credit card transactions following established procedures.
  • Balance cash receipts, perform bucket checks, and manage cashier responsibilities.
  • Complete all check‑out procedures and verify correct charges and credits in guest folios.
  • Reserve and confirm reservations for individuals and groups.
  • Provide guests with room rate quotes.
  • Respond to guest inquiries and concerns quickly and completely.
Qualifications
  • Professional appearance and positive, can‑do attitude.
  • Excellent communication skills, ability to read, write and understand English.
  • Problem‑solving ability with minimal supervision.
  • Basic math skills and knowledge of proper cash‑handling procedures.
  • Ability to multitask and work in a fast‑paced environment.
  • Strong attention to detail and organizational skills.
  • Basic computer and office skills.
Benefits
  • Medical, dental, and vision coverage.
  • Flexible spending accounts.
  • Life and accident coverage.
  • Disability coverage.
  • Paid time off, parental leave, and holidays (subject to position; see recruiter for details).
  • Volunteer time at an approved organization.
  • 401(k) with employer match (subject to eligibility requirements).
  • Legal and identity theft protection plan.
  • Voluntary income protection benefits.
  • Wellness program (subject to provider availability).
  • Employee Assistance Program.

Note: Temporary and/or seasonal associates are ineligible for paid time off.

Equality, Diversity, and Inclusion

We are an equal opportunity employer, and all applications will be considered for employment without attention to membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position.

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Position Requirements
10+ Years work experience
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