Delivery Captain

Position Summary

A Captain is a crucial touch point between our customers and the business and works with our customers to ensure an understanding of overall boat operations and services. A successful Delivery Captain coordinates the activities of customers and team members engaged in launching, retrieving and servicing boats. The Delivery Captain also coordinates customer education classes to help familiarize the customer with their new or used boat.

• Deliver boats to customer location, boat ramp, boat shows, marinas or other destinations as needed.
• Properly explain features and provide thorough orientation to customers upon delivery.
• Demonstrate additional boating merchandise such as aftermarket electronics and navigational equipment.
• Coordinate with the Team to establish delivery date to customer and arrange delivery of boat to the specified location.
• Service boat with fuel and assist in casting off and tying up the boat.
• Perform minor engine and systems repairs and adjustments as needed.
• Conduct periodic training classes to help reinforce customer boating passion.
• Demonstrate boats on the water, at off‑site events and in the showroom as needed.
• Professionally support customer events including, but not limited to Slipaways, Rendezvous, etc.
• Train the Team on boat handling and safety, as needed.
• Complete minor preventive maintenance on company owned boats on display in the water, including cleaning of strainers, starting vessels and checking all systems, topping off water in batteries.
• Other duties as assigned.

• Timeliness and effectiveness of problem resolution
• Timeliness and completeness of delivery
• Very organized
• Team Player
• Self‑Starter

• MUST HAVE CAPTAIN'S LICENSE.
• Demonstrates advanced seamanship skills.
• High School Diploma or equivalent.
• At least two years’ experience in the marine industry.

Essential job functions require a mix of stationary standing or sitting, repetitive motions of wrists, hands and fingers, mobility between work sites, vehicle operation, and communication with others. The role involves assessing accuracy and thoroughness of work, hearing, talking, seeing, eye/hand/foot coordination. Physical demands are moderate with tasks that may require moving objects up to 50 pounds.

The position operates in an indoor office environment with controlled temperatures. Physical demands include sedentary work primarily involving sitting/standing, light movement of objects up to 20 pounds, and moderate movement of objects up to 50 pounds.

One Water Marine is an Equal Opportunity Employer and complies with ADA regulations as applicable.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job‑related instructions and to perform any other job‑related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.