Training Analyst

W2 Contract

Pay Rate - $30-$34/hr with 2 weeks PTO and contribution towards healthcare

Local to Detroit Metro Area

The primary responsibility of the role is focused on curriculum development including the creation of new quizzes, desk-level procedures, training activities, facilitation guides, computer-based training courses, as well as documentation maintenance.

• Requires attention to detail, consistency and formatting in MS Word, PPT, and Excel.
• Ability to digitize training activities and manual processes, especially within MS Forms/Teams.
• Requires collaboration with operational areas to discuss needs/seek clarification (schedule/conduct meetings, identify process gaps/inconsistencies, draft communication and publish updates).

This role will utilize SharePoint for documentation administration, which includes managing desk-level procedures and requests, tracking training quiz scores and statistics, and identifying/implementing process improvement workflows that will streamline training and documentation.

• Maintaining and granting access to Share Point
• Creating new document libraries and lists
• Uploading documents to Share Point
• Sending out communication alerts for changes
• Track statistics from training quizzes
• Managing status updates in SharePoint Lists
• Review work processes to identify areas for improved efficiency
• Understanding and ability to learn integrated tools such as Power Automate, Microsoft Access, and Microsoft Forms

Requires support of department projects and initiatives to ensure training / documentation is aligned with projects and changes to processes.

• Determine impact on desk level procedures and training activities
• Attend meetings as needed and track information for reference

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