Mail Clerk

Mail Room Clerk

Location:

Detroit, MI

Job Type: Office/On-site

Reports to:

Facility Manager

Department:
North American Operations

Position

Purpose:

Office Administration and Mailroom Attendant. Ensuring the efficient and secure handling of mail, packages, and office support services with the facility.

Essential Duties and Responsibilities:

• Demonstrates the values and business principles of Leadec.
• Works safely at all times.
• Ensure quality standards are met based on service objectives.
• Process and sort incoming mail and shipments and coordinate receipt of shipments with appropriate staff and client representatives.
• Deliver mail, packages, packets, and copy jobs to assigned mail stops or specific recipient(s) according to delivery schedules and ensure that all accountable items are properly recorded and signed for.
• Pack items for shipment and prepare air bills for domestic and international priority letters and packages using computer systems and/or other automated entry systems.
• Regularly check copy rooms and restock copy paper.
• Organize conference rooms regularly and restock on easel pads and pens.
• Assist with collecting recycled shredded paper.
• Assist with mass distributions, special handling, and other special requirements.
• Ensure safety standards are met.
• Provide supervisors with information related to any client issues or concerns.
• Prioritize workload assignments.
• Properly cross-train in a variety of roles to fill in for other employees when needed.
• Provide assistance on office moves, including properly packing materials for safe transport.
• Sort, distribute, and deliver incoming and outgoing mail within the premises accurately and in a timely manner.
• Operate mail processing equipment.
• Collect and process various types of mail, such as letters, packages, registered mail, and bulk mailings.
• Prepare mail for delivery.
• Manage inventory of office supplies.
• Maintain inventory levels based on usage and need.
• Maintain accurate records of incoming and outgoing mail, including tracking packages and maintaining logs.
• Assist in maintaining inventory of mailing supplies, such as envelopes, stamps, and packaging materials.
• Address and resolve any mail-related issues, including mislabeled or undeliverable mail.
• Adhering to and supporting all EHS and Quality objectives, in accordance with ISO 14001, 45001 and 9001 respectively.
• All other duties as assigned by Leadec manager.

Competencies:

• Managing Tasks
• Open Communication
• Self-Management

Knowledge, Skills, and Abilities:

• Communication Skills
  - Ability to communicate with all levels of Leadec and customer employees.
• Language Ability -- Talking to others to convey information effectively.
• Customer Service Orientation
  - Satisfying customers.
• Adaptability
  - Willingness to deal with unexpected challenges or circumstances.
• Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, and asking questions as appropriate.
• Analytical Thinking & Problem Solving -- being initiative-taking instead of reactive.
• Team player -- working in collaboration with all site Leadec staff, Leadec Corporate Office, customer, suppliers, etc.
• Confidentiality -- Ability to manage sensitive documents and knowledge in a professional manner.
• Ability to manage office administrative processes.
• Professional attitude, organizational abilities and meticulous attention to all Leadec staff members, Leadec Corporate Office, customers, suppliers, etc.
• Ability to work with minimum supervision.
• Ability to be efficient with job duties and doing more than bare minimum.
• Organizational skills
• Attention to detail.
• Ability to read and understand a wide range of materials
• Proficient in MS Office Suite e.g., Word, Excel, PowerPoint, Teams, etc.
• Ability to prioritize and work under pressure

Position

Qualifications:

• High school diploma or equivalent.
• Experience working in an office setting.
• Previous mailroom or clerical experience is a plus.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the key actions of the job:

• Required to talk and/or hear in an industrial setting (noise level is moderate). Frequently required to stand and walk on concrete surfaces for 4
  -12 hours. Occasionally required to reach with hands and arms; lift; climb or balance; kneel, crawl, stoop, or crouch.
• Vision requirements: close vision, distance vision, peripheral vision, and depth perception and focus adjustment.
• Work is performed in an industrial-manufacturing environment with occasional time spent working on a computer or at a desk.