Quality Assurance; QA & Scheduler Associate

Join Our Team!

We're looking for a highly organized, detail-oriented professional who enjoys solving problems, communicating with people, and ensuring work is completed accurately. If you're comfortable making phone calls, working with spreadsheets, and helping maintain high-quality standards in a fast-paced environment, we'd love to hear from you. This position is ideal for someone who is dependable, self-motivated, and thrives in an administrative and quality assurance role.

As a Quality Assurance & Scheduler Associate, you will play a key role in supporting daily operations by ensuring the accuracy and quality of field work.

• Make a high volume of outbound quality assurance calls to verify completed work.
• Confirm information submitted by field staff and identify any discrepancies.
• Review and audit completed work for accuracy, completeness, and compliance.
• Document findings and communicate quality concerns to management.
• Upload, organize, and maintain spreadsheets and electronic records.
• Enter data accurately into databases and tracking systems.
• Assist with scheduling staff, appointments, and daily assignments.
• Provide administrative support as needed.
• Help identify trends

• Excellent verbal communication and professional phone presence.
• Comfortable making a large number of outbound phone calls daily.
• Strong attention to detail with the ability to detect errors and inconsistencies.
• Proficiency with Microsoft Office (especially Excel) and Google Workspace.
• Strong computer and data entry skills.
• Excellent organizational and time management skills.
• Ability to work independently and manage multiple priorities.
• Positive attitude and willingness to take initiative.

• Valid driver's license.
• Ability to travel for up to 2–3 months when business needs require.
• Reliable transportation.
• Ability to work in a fast-paced environment while maintaining accuracy.
• Ability to maintain confidentiality and professionalism.
• Must have laptop

Experience in one or more of the following is a plus:

• Quality Assurance
• Administrative Support
• Scheduling
• Customer Service
• Call Center Operations
• Data Entry
• Field Operations

The ideal candidate is a self-starter who enjoys staying organized, communicating with people, and ensuring every project meets high standards. You'll have the opportunity to make a direct impact by helping maintain the quality and integrity of our operations while supporting a collaborative team. If you're dependable, detail-oriented, and ready to grow in a fast-paced environment, we encourage you to apply today.