Manager - FinancialView

Overview and Summary

We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team.

We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives – both professional and personally – so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition.

One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success.

Position Overview: The Manager is part of a client-facing account team responsible for supporting the delivery and evolution of our Financial View solution, with responsibility for managing the solution, the client relationship, Dealership financials, monthly reporting and analytics, and ongoing support. The position requires close collaboration with client stakeholders to ensure accurate, timely, and insight-driven financial deliverables. Key responsibilities include managing a business management solution, working with the client and Dealers to improve Dealer profitability, auditing Dealer financials, working with an internal development team to launch new features/fix bugs, translate data into actionable business insights, create ad hoc reports in Excel/SQL, and identify client needs and additional sales opportunities.

The role also involves providing hands‑on support, while demonstrating strong workload management, technical expertise, and the ability to effectively manage client relationships and expectations. A background in finance, professional working proficiency in French-Canadian, and experience of the powersports and/or automotive industries are strongly preferred.

This Detroit-based role follows a hybrid schedule, with in-person work at our Detroit, MI office two days a week on Tuesdays and Fridays and occasional visits to client site in Canada as needed. Flexibility may evolve based on business needs. During onboarding, additional in-person time may be required to support hands‑on training and a smooth start.

URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE.

• Assumes responsibility for project outcomes, including delivery of projects that are on time, within budgeted hours and at an exceptional level of quality.
• Assumes responsibility for accurate and high-quality data being utilized on assigned projects.
• Provides valuable knowledge and insight to senior management in creating estimates and proposals for clients.
• Serves as liaison between client and Urban Science technical staff on development projects to clearly communicate client needs.
• Acquires and maintains a thorough understanding of client data for assigned projects to properly create client deliverables.
• Partners with internal teams to ensure that software is properly installed, set up and functioning at established quality levels.
• Manages sustainment activities by updating software as appropriate to function at established quality levels.
• Effectively responds to client inquiries/requests in a timely manner to help improve client satisfaction.
• Establishes long-term business relationships with clients and understands client business needs to better identify client opportunities and support contract renewals.
• Designs, creates and manages client databases, utilizing Urban Science proprietary software, ensuring accurate and high-quality data.
• Maintains a thorough understanding of one or more Urban Science solutions and applies that knowledge to better meet client needs.
• Adheres to quality control standards for Urban Science and client organizations.
• Leads or participates in presenting project status…